USB 3.0 Support on Windows 10 Hosting Ubuntu 16 VM

[tardis89]

Hello,

I am having issues with an Ubuntu 16.04.6 LTS VM running on a Windows 10 host and getting USB 3.0 to work reliably. I have no issues getting USB 3.0 working with this same VM running within VMware workstation 14 on Ubuntu 18 so I suspect there is something going on with the windows VMware package or something within Windows 10 itself. Is there any settings within the Dell bios I could change to fix this or anywhere else? I have USB 3.0 enabled within the usb controller and also have usbutils and open-vm-tools installed on the VM.

My USB error is below (Note the stat urb: status -32 error):

[   16.231725] usb 4-1: new SuperSpeed USB device number 3 using xhci_hcd

[   16.245908] usb 4-1: New USB device found, idVendor=0bc2, idProduct=ab28

[   16.245915] usb 4-1: New USB device strings: Mfr=2, Product=3, SerialNumber=1

[   16.245920] usb 4-1: Product: BUP BK

[   16.245923] usb 4-1: Manufacturer: Seagate

[   16.245927] usb 4-1: SerialNumber: NA9F4SD7

[   16.252881] usbcore: registered new interface driver usb-storage

[   16.256113] scsi host3: uas

[   16.256188] usbcore: registered new interface driver uas

[   16.259265] usb 4-1: stat urb: status -32

[   16.259640] scsi 3:0:0:0: tag#0 data cmplt err -32 uas-tag 1 inflight: CMD

[   16.259643] scsi 3:0:0:0: tag#0 CDB: Inquiry 12 00 00 00 24 00

[   36.915847] scsi 3:0:0:0: tag#0 uas_eh_abort_handler 0 uas-tag 1 inflight: CMD

[   36.915853] scsi 3:0:0:0: tag#0 CDB: Inquiry 12 00 00 00 24 00

[   36.915863] scsi host3: uas_eh_bus_reset_handler start

[   37.031688] usb 4-1: reset SuperSpeed USB device number 3 using xhci_hcd

[   37.049049] usb 4-1: device firmware changed

[   37.071842] scsi host3: uas_eh_bus_reset_handler FAILED err -19

[   37.071847] scsi 3:0:0:0: Device offlined - not ready after error recovery

[   37.071878] usb 4-1: USB disconnect, device number 3

[   37.291758] usb 4-1: new SuperSpeed USB device number 4 using xhci_hcd

[   37.309700] usb 4-1: New USB device found, idVendor=0bc2, idProduct=ab28

[   37.309703] usb 4-1: New USB device strings: Mfr=2, Product=3, SerialNumber=1

[   37.309704] usb 4-1: Product: BUP BK

[   37.309706] usb 4-1: Manufacturer: Seagate

[   37.309707] usb 4-1: SerialNumber: NA9F4SD7

[   37.312665] scsi host4: uas

[   37.314129] usb 4-1: stat urb: status -32

[   37.314511] scsi 4:0:0:0: tag#0 data cmplt err -32 uas-tag 1 inflight: CMD

[   37.314514] scsi 4:0:0:0: tag#0 CDB: Inquiry 12 00 00 00 24 00

[   57.912253] scsi 4:0:0:0: tag#0 uas_eh_abort_handler 0 uas-tag 1 inflight: CMD

[   57.912257] scsi 4:0:0:0: tag#0 CDB: Inquiry 12 00 00 00 24 00

[   57.912290] scsi host4: uas_eh_bus_reset_handler start

[   58.028092] usb 4-1: reset SuperSpeed USB device number 4 using xhci_hcd

[   58.054073] scsi host4: uas_eh_bus_reset_handler success

[   58.054838] usb 4-1: stat urb: status -32

[   58.055589] scsi 4:0:0:0: tag#0 uas_eh_abort_handler 0 uas-tag 1 inflight: CMD

[   58.055593] scsi 4:0:0:0: tag#0 CDB: Test Unit Ready 00 00 00 00 00 00

[   58.055595] scsi host4: uas_eh_bus_reset_handler start

[   58.284448] usb 4-1: reset SuperSpeed USB device number 4 using xhci_hcd

[   58.309515] scsi host4: uas_eh_bus_reset_handler success

[   58.309520] scsi 4:0:0:0: Device offlined - not ready after error recovery