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icebluezebra
Contributor
Contributor

Tools heartbeat timeout

I am running Workstation Pro v12.5.9 on Windows 10 host.

After upgrading the VM to MacOS High Sierra, it won't boot.  After hanging for about 5 mins, a message, "Tools heartbeat timeout", is printed in vmware.

Later in the log, a similar message gets printed, "GuestRpcSendTimedOut: message to toolbox-dnd timed out."


Some suggested the the VMWare tools should be upgraded.  But as the VM won't even start, I am not sure how that would be accomplished.

I am at a loss.  Any pointers would be appreciated.

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