VMware Communities
Boord
Contributor
Contributor
‎05-27-2007 01:42 PM

The serial number entered did not match any licenses.

I purchased WS 5.5 during the end of April so I believe that I am entitled to 6.0 for free (so it said). Yet I am now getting a message "The serial number entered did not match any licenses." and that my software will expire on 5/29. Any suggestions?

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3 Replies
RDPetruska
Leadership
Leadership
‎05-27-2007 03:34 PM

See your other post. Go to the upgrade page, enter your 5.5 serial number to upgrade your license to 6.0 and receive a 6.x serial number.

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Boord
Contributor
Contributor
‎05-27-2007 07:04 PM

Hi,

Thanks for the response. I tried what you said and got the following message along with the serial number that I entered...

Please fix the following error(s) :

The following serial number(s) do not have any associated LA

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KevinG
Immortal
Immortal
‎05-27-2007 07:09 PM

Go to the link at the bottom of this posting and look for the following.

Technology Guarantee Option

Technology Guarantee Program

Customers who purchased Workstation 5.x in 2007 are eligible for special upgrade pricing:

  • FREE Upgrade by June 30, 2007

  • $99 Upgrade after June 30, 2007

You’ll need to provide your Workstation 5.x serial number to determine the upgrade price. Learn how to look up your Workstation serial number here.

http://www.vmware.com/vmwarestore/upgrade_wkst.html

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