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markus_herbert
Enthusiast
Enthusiast

Problem installing Workstation v12 under W10

Hi, I habe to replace my old hardware.

When I try to install VMware Workstation 12 pro (Version 12.1.1) on Windows 10 64bit v1607 I'm not able install it.

Sometimes it freezes after the the beginning of the installation, sometimes (after a reboot) nothing happens.

On my old Computer Workstation 12 pro v12.1.1 works fine. This was an upgrade vom Windows 8.1 to Windows 10.

Originally Workstation was installed under Windows 8.1.

What else can I do to get Workstation installed on my new computer?

Thanks for any reply.

Markus

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4 Replies
jpsider
Expert
Expert

Can you check event log to see if there are errors? Does your new machine meet the physical requirements?

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markus_herbert
Enthusiast
Enthusiast

I checked the physical requriements, there are ok.

Which log-files? I found nothing in the Microsoft eventlogs belonging to my installation problem.

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markus_herbert
Enthusiast
Enthusiast

I only found this vminst.log:

2016-10-17 16:02:28| BootStrapper-build-3770994| Begin Logging

2016-10-17 16:02:28| BootStrapper-build-3770994| Operating system info:

2016-10-17 16:02:28| BootStrapper-build-3770994|    Admin install = TRUE

2016-10-17 16:02:28| BootStrapper-build-3770994|    Major version = 6

2016-10-17 16:02:28| BootStrapper-build-3770994|    Minor version = 3

2016-10-17 16:02:28| BootStrapper-build-3770994|    Service pack  = 0

2016-10-17 16:02:28| BootStrapper-build-3770994|    Build number  = 9600

2016-10-17 16:02:28| BootStrapper-build-3770994|    Bitness       = 64-bit

2016-10-17 16:02:28| BootStrapper-build-3770994|    Platform      = NT

2016-10-17 16:02:28| BootStrapper-build-3770994| Running from: "\\sv2\prog\Virtualization\VMWare\Workstation\v12\VMware-workstation-full-12.1.1-3770994.exe"

2016-10-17 16:02:28| BootStrapper-build-3770994| [Resource] MINORUPGRADE = 0

2016-10-17 16:02:28| BootStrapper-build-3770994| Performing standard MSI install/major upgrade

2016-10-17 16:02:28| BootStrapper-build-3770994| [Resource] PRODUCT_REG_NAME = <not defined>

2016-10-17 16:02:28| BootStrapper-build-3770994| Silent installation = FALSE

2016-10-17 16:02:28| BootStrapper-build-3770994| Upgrade at shutdown = FALSE

2016-10-17 16:02:28| BootStrapper-build-3770994| [Resource] SKIPADMINCHECK = <not defined>

2016-10-17 16:02:28| BootStrapper-build-3770994| [Resource] OPERATION = INSTALLUPD

2016-10-17 16:02:28| BootStrapper-build-3770994| [Resource] PRODUCTNAME = VMware Workstation

2016-10-17 16:02:28| BootStrapper-build-3770994| [Resource] UPGRADECODE = {14F539F3-C4A4-4597-A29D-8C1D753ACC93}

2016-10-17 16:02:28| BootStrapper-build-3770994| [Resource] PRODUCTCODE = {F4C0A853-FA3B-4404-954B-799299EB5A98}

2016-10-17 16:02:28| BootStrapper-build-3770994| [Resource] LANGUAGES = 1041 2052

2016-10-17 16:02:28| BootStrapper-build-3770994| [Resource] VM_DATABASE64 = <not defined>

2016-10-17 16:02:28| BootStrapper-build-3770994| [Resource] VM_DATABASE = VMwareWorkstation.msi

2016-10-17 16:02:28| BootStrapper-build-3770994| [Resource] SFXINSERT = 1171456

2016-10-17 16:02:28| BootStrapper-build-3770994| [Resource] VMIOPTION = one

2016-10-17 16:02:28| BootStrapper-build-3770994| [Resource] CACHEMSI = 1

2016-10-17 16:02:28| BootStrapper-build-3770994| Cache MSI set to TRUE

2016-10-17 16:02:28| BootStrapper-build-3770994| [Resource] MINIMUM_9X_MSI = 200

2016-10-17 16:02:28| BootStrapper-build-3770994| [Resource] MINIMUM_NT_MSI = 300

2016-10-17 16:02:28| BootStrapper-build-3770994| [Resource] INSTMSIW = <not defined>

2016-10-17 16:02:28| BootStrapper-build-3770994| [Resource] VCRUNTIME32 = vcredist_x86.exe

2016-10-17 16:02:28| BootStrapper-build-3770994| [Resource] VCRUNTIME64 = vcredist_x64.exe

2016-10-17 16:02:28| BootStrapper-build-3770994| [Resource] PROPERTIES = <not defined>

2016-10-17 16:02:28| BootStrapper-build-3770994| [Resource] OLDCODES =

2016-10-17 16:02:28| BootStrapper-build-3770994| [Resource] HELPER_UI = <not defined>

2016-10-17 16:02:28| BootStrapper-build-3770994| [Info] Loading splash bitmap from resource id 1033.

2016-10-17 16:02:28| BootStrapper-build-3770994| [Info] Loaded splash bitmap from resource 1033.

2016-10-17 16:02:28| BootStrapper-build-3770994| UI thread started successfully

2016-10-17 16:02:28| BootStrapper-build-3770994| The user's default locale is 1031

2016-10-17 16:02:28| BootStrapper-build-3770994| Total unpacked size will be 293 MB (306749104 bytes)

2016-10-17 16:02:28| BootStrapper-build-3770994| [Resource] REQ_MB_SPACE = <not defined>

2016-10-17 16:02:28| BootStrapper-build-3770994| Total space required to unpack is 402 MB (420527724 bytes)

2016-10-17 16:02:28| BootStrapper-build-3770994| Attempting to find best location for unpacking temporary installation files

2016-10-17 16:02:28| BootStrapper-build-3770994| Examining drive for temp folder "C:\Users\ADMINI~1\AppData\Local\Temp\"

2016-10-17 16:02:28| BootStrapper-build-3770994| Local fixed drive C: has 169448 MB (177678753792 bytes) free

2016-10-17 16:02:28| BootStrapper-build-3770994| Removable drive R: has 0 MB (0 bytes) free

2016-10-17 16:02:28| BootStrapper-build-3770994| Remote drive F: has 2599852 MB (2726141894656 bytes) free

2016-10-17 16:02:28| BootStrapper-build-3770994| Remote drive G: has 2599852 MB (2726141894656 bytes) free

2016-10-17 16:02:28| BootStrapper-build-3770994| Remote drive I: has 2599852 MB (2726141894656 bytes) free

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markus_herbert
Enthusiast
Enthusiast

The same problem with Workstation 12,5 under Windows 10 64bit v1607.

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