I have another thread going regarding the persistent locks ups of a Win7 guest VM, but this is slightly different, hence separate thread.
Due to my other lock up problem I figured maybe upgrading from Workstation 7.1.0 to 7.1.3 might help. Heck, I'm running out of ideas so why not? So I installed 7.1.3 and then of course when I run any VM from that point I get prompted to update VMware tools. So I do this on my problematic Win 7 guest and what do you know? Right at the end of the 7.1.3 tools installer it locks up!
So I figure, I guess it's just another lock up of that same problem VM, but not so. On another physical host I update a different Win 7 guest and I get the exact same lock up at the end of the 7.1.3 tools installation.
Now I know I have bad luck with computers, but how can I hit the same exact lock up (right at the end of the 7.1.3 tools install) on two different physical hosts with two different Win 7 guests within minutes of each other unless there is in fact a real problem somewhere with this 7.1.3 tools installer?
Just for laughs I tried a 3rd Win 7 guest and even a 4th.
The 3rd guest behaved slightly different; instead of the whole VM locking up the installer wizard said "Not responding", but then pretty quickly everything in the VM flicked over to "Not responding" and then the whole thing was locked up. So after 3 from 3 lock-ups I'm thinking this problem is a dead set problem and that VMware QA must have been sleeping during ship week, but hold on doth thine eyes deceive me? The 4th Win7 guest VM that I updated DID NOT lock up. What the? Maybe VMware QA haven't been sleeping on the job after all. So what do I have on all those other 3 VMs that I do not have on the 4th?
Well, I guess even without a response from someone I have things to try, but I also now need to find some settings combination that avoids the other lock-up issue I am currently running into too. If only I could spend time doing my real work, and not messing around trying to solve VMware issues. :smileycry:
I can't help but think that if it's this hard to get a stable set up with VMware that there must be some underlying problem with the software. I don't ever recall having problems like this with Virtual PC. Sure VMware is a cut above M$'s offering in terms of features and I probably would never be able to go back to Virtual PC, but at the same time I wonder whether VMware's features are worth all the extra pain?
Usually with VMware Tools problems, I suggest uninstalling VMware Tools, rebooting the Guest, and then reinstalling the VMware Tools.
Some times I take a snapshot before updating the Tools so that I can revert if something "interesting" happens that I want to try an reproduce.
After some playing around last night and also reproducing the VMware tool installation lock-up in 6.5.4 (and reading another thread that tipped me off) I tested whether VMware tools would install with Avast Anti-Virus on the guest temporarily disabled. It worked. I wouldn't call it proven as yet since I only tried once, but I think it's a fairly strong indicator that it would be wise to turn off an A/V software when installing VMware tools. In any case I think I'll mark this as answered. Yippee.
I tested whether VMware tools would install with Avast Anti-Virus on the guest temporarily disabled. It worked.
As a general rule it is a SOP to temporarily disable AntiVirus software when installing known trusted software.
As a general rule it is a SOP to temporarily disable AntiVirus software when installing known trusted software.
It's not a SOP for me although I'll concede that over the years that stance has probably resulted in the odd problem here and there. Certainly with software of the ilk of VMware it seems like a reasonable expectation. I wonder how many issues on this forum could be attributed to AntiVirus getting in the way of installations? My bet is quite a few.