How to get license to register with account after purchase?

[mailmichael]

I just purchased Workstation Pro and got an email with my license key.  On another machine without access to email, I went to my VMware store account and only found an invoice without a key.  Went to VMware connect and found two old licenses under "Manage licenses" but can't find my most recent.  Went to register the key and it says the key is invalid. 

There is no one to assist.  No number.  No email.  No form.  No chat.  Just some stupid auto assistant that is worthless and too time consuming. 

[scott28tt]

As your post would sit better in the Workstation Pro area, I have reported it to the volunteer moderators.

[mailmichael]

I appreciate your attempt to help, but I'm confused as to why a problem with synchronization between the store-us and customerconnect accounts is related to VMWare Workstation.  Can you elaborate?  Thanks. 

[scott28tt]

You post is more likely to be seen by others who have experienced the same issue, or are aware of workarounds or solutions.