Help: Cancelled 'Pause' has hung the client

[DaveT29]

Hi All,

This is the second time that I've done this and the recovery is very painful so I'm hoping someone has some ideas.

I paused a running VM instance and then cancelled it before it finished.  Now the instance is hung.  No keyboard or mouse response and the clock display is not advancing.  It stays that way through a complete host reboot.  It does NOT affect other VMs on the host.

I'm at Workstation Pro 16.2.3 build-19376536

The host is Ubuntu 20.04.4 LTS at latest patches

Hung client is Fedora 32,  not the latest patches but not way out of date either.

I can't really wait for an answer because I have to get this up by tomorrow, but I'm hoping someone can offer some suggestions for next time.

I've attached the client log files and the pause/cancel occurred a little before 2PM Pacific time on June 19th.

Let me know if there's anything else I can provide.

Thanks for looking at this.

Dave

[continuum]

Kill the asociated vmware-vmx process.
Then delete
*.vmem
*.vmss
and all *.lck files / directories.

Result is like a hard powered off VM/host.
There can be some corruption if you hit pause in a bad moment.

So just dont do it

[DaveT29]

Thanks for the tip!

I sort of did that by just shutting the power down, but I didn't purge anything.  It worked, but it was a little dicey in that it went into emergency mode on boot.  It took a little bit to recover from there, but at least it was totally on the linux side at that point.

One thing though, and this is for anyone who sees this in the future - be carefull with that 'rm *.vmem' as it will remove snapshots as well.

Thanks again for your help,

Dave