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senglory
Contributor
Contributor

Guest machines don't see USB devices in "Removable devices"

VMware® Workstation 12 Pro v12.5.7 build-5813279

Host: Win 10 Home x64

When I used VMWare Workstation 10 it showed all USB devices . Now, in v12 I although I set "Show all USB devices" explicitly (http://prntscr.com/gfkypd ) I see no USB devices at all ( http://prntscr.com/gfky7k ) . How can I make them visible in v12?

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4 Replies
RAJ_RAJ
Expert
Expert

Hi,

verify usb detected on your machine .

If you connect the pen drive to your machine , you can below option and once connected it will disconnect from machine .

login esxi and check - lsusb command to view device

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RAJESH RADHAKRISHNAN VCA -DCV/WM/Cloud,VCP 5 - DCV/DT/CLOUD, ,VCP6-DCV, EMCISA,EMCSA,MCTS,MCPS,BCFA https://ae.linkedin.com/in/rajesh-radhakrishnan-76269335 Mark my post as "helpful" or "correct" if I've helped resolve or answered your query!
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senglory
Contributor
Contributor

USB device is detected successfully on the host but never on ANY guests (although I allowed "Show all USB input devices" explicitly). You are talking about ESXi - I'm on Workstation , so what command is to be used for such detection?

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bluefirestorm
Champion
Champion

Make sure that the "VMware USB Arbitration Service" is running in the Control Panel services.

If it did not start for some reason, try to do a "Repair" installation.

Or you could look at this thread VMWare Workstation 12.5.5 / VMWare USB Arbitration Service  on how to run it from command line with logging options instead of running from the services.msc (for troubleshooting purposes).

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RAJ_RAJ
Expert
Expert

Hi ,

i am also using workstation same version , only my vm is  esxi .

are you able to see the options on workstation , removable device and connected device  , if you don't see that option it might be problem with work station   .  you may have to install vmtools on gos .

RAJESH RADHAKRISHNAN VCA -DCV/WM/Cloud,VCP 5 - DCV/DT/CLOUD, ,VCP6-DCV, EMCISA,EMCSA,MCTS,MCPS,BCFA https://ae.linkedin.com/in/rajesh-radhakrishnan-76269335 Mark my post as "helpful" or "correct" if I've helped resolve or answered your query!
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