Error messages: Virtualized Intel VT-x/EPT/ AMD-V is not support on this platform

[Vinli]

VMware workstation 16, but has an error does not support VT-x/EPT/ AMD-V. Goolged the issue and found heaps solutions, but still could not sort it out.

My laptop is Microsof Surface Laptop 4.
Processor: AMD Ryzen 7 Microsoft Surface edition 2.0GHz
RAM: 16G
System type: 64-bit OS (Windows 11)

Deploy VM Ubuntau.
Run system and receivng waring: neither Intel VT-x or AMD-V found.

Can anyone please help me with this out?

Many thanks

Vin

[louyo]

You may have to go into BIOS and turn those features on, then power cycle (not restart) the laptop.

[bluefirestorm]

That error message appears because of two concurrent conditions

(1) Hyper-V is enabled on the Windows 10/11 host
(2) the "Virtualize Intel VT-x/EPT or AMD-V/RVI" option is enabled/checked in the VM Processor settings

You only need (2) if you want to have nested virtualisation; e.g. run VM(s) inside the Ubuntu VM, or run docker inside the Ubuntu VM. If you don't need this, simply disable #2.

If you need nested virtualisation, having Hyper-V enabled on the Windows 10/11 host prevents it (thus the error message); so you have to remove Hyper-V from the Windows host. You can search this forum for numerous posts about disabling Hyper-V.