Error message installing Workstation 6

[Lfrisino]

I have uninstalled Workstation 5.5 and received an error message installing WS6. Error message is:

Internal Error 2755. 1601, C:\DOCUME_ADMIN1\LOCALS_{\TEMP\{A3FF5CB2-FB35-4658-8751-9EDE1D65B3AA}}setup\VMwareWorkstation.msi

I have removed every reference to VMware on the laptop (running Windows XP SP2), I ran the VMware-workstation-6.0.0-45731.exe /c switch, and also download and ran the 1308_fVMware_Install_Cleaner. I ran through the registry to verify there are no more references to the application.

Any other suggestions?

[RDPetruska · Accepted solution]

>Any other suggestions?

Delete your user-specific TEMP and TMP variables and just use the system-level ones. Some installers have an issue with long TEMP paths.

[KevinG]

The Windows Installer service could not be accessed is the Windows installer service running?

What happens when you type " msiexec " from the command line?

[Lfrisino]

Thanks, Robert. That did the trick!

[RDPetruska]

Glad that worked. Sometimes it's that simple... other times even that isn't it.