rileyb76
Enthusiast
Enthusiast

Credential Guard compatibility error

Guys, We are having issues where some of our developers are unable to run Workstation 16. We are receiving the “VMware Workstation and Device/Credential Guard are not compatible” error. We have followed the steps here: https://kb.vmware.com/s/article/2146361 but no VM will launch.

We are running Windows 10 Enterprise 1909.

Hyper-V was not enabled, and we Disabled the “Turn On Virtualization Security” under Local Computer Policy > Computer Configuration > Administrative Templates > System. Reboot, and same issue on all machines. If we click Start > System information, it looks like credential guard is still enabled. (see attachment). Do you all have any ideas?

 

vmware1.pngvmware2.png

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ender_
Hot Shot
Hot Shot

Either upgrade to 2004 (which lets Workstation use Hyper-V), or follow the instructions in KB2146361.

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