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hswami
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Contributor

Attempting to download all components from Preferences causes errors

I am running Workstation 12 Pro version 12.1.1 build-3770994 on Windows 10, 64-bit (Build 10240) 10.10.10240. I am logged in as a local administrator so I have full local admin privileges. Furthermore, I have run Workstation as an administrator (right-click, run as Administrator) and that hasn't helped.

I get the following error when I attempt to download all components by clicking the "Download All Components Now" button from the Updates section in the Preferences dialog:

"Error: There was a problem updating a software component. Try again later and if the problem persists, contact VMware support or your system adminstrator."

I have included a screenshot below.

VMware Workstation 12 Pro Preferences Download Components Error.png

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