After 7.1 update Iphone no longer will sync

[mgzeringue]

Prior to this update, I simply connected the IPhone and ITunes running within my VM would see it attached and sync. Worked as expected. Now, the Host OS sees an IPHone and the VM does not. When I try to manually connect this, the Host OS says VMWare USB Driver not found throws an error and I am stuck.

Both OSs are Windows 7 Ultimate 64 bit. I have attached a file showing the steps I take and the resulting actions via screen shots.

Any suggestions?

Thanks

Mark

[RParker]

Any suggestions?

Tried simply going back to 7.0? It's probably a bug. Any particular reason you need the update? It's a minor revision...

[admin]

Does this happen only with the iPhone, or does this happen if you try to connect other USB devices to VMs?

[mgzeringue]

Good question, I was so focused on the IPhone issue I did not check for other issues.

I just plugged in Cruzer drive and it too does not work inside the VM. I do know in the past this would work. A similar behavior except when I try to manually connect the disk, I hear what sounds like success but an error message popsn up saying driver error.

Mark

[admin · Accepted solution]

It sounds like our USB drivers weren't installed properly on your host. Perhaps reinstalling Workstation would help, but I'm not sure.

If that doesn't help, could you attach the vminst.log file from your %TEMP% folder?

[mgzeringue]

Thank you for the suggestion. I will give this a try once I am able to shut down all of the VM's currently running. I will advise the result when I get it.

Mark

[mgzeringue]

This issue has been resolved. I had to uninstall Workstation 7.1 and re-install. This did correct the problem.

Thanks

Mark