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mhan001
Contributor
Contributor

A fault has occurred causing a virtual CPU to enter the shutdown state.

Hi,

After I open a vm via vmplayer, I keep on getting this error.

A fault has occurred causing a virtual CPU to enter the shutdown state. If this fault had occurred outside of a virtual machine, it would have caused the physical machine to restart. The shutdown state can be reached by incorrectly configuring the virtual machine, a bug in the guest operation system, or a problem in VMware Player.

I have attached the logs and vmx. Thank you

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7 Replies
wila
Immortal
Immortal

Hi,

Curious, did you install the VM yourself or downloaded it somewhere of the internet?

I'm asking this as there's something really weird in the logs just before it faults.

2015-12-28T15:32:42.926+08:00| vcpu-1| I120: CPU reset: soft (mode 2)

2015-12-28T15:32:42.926+08:00| vcpu-1| I120: E1000: attempt to write to flash when not allowed

2015-12-28T15:32:42.941+08:00| vcpu-0| I120: BIOS-UUID is 62 6c 37 32 33 33 00 00-ee 00 ac 19 7e 0f aa 40

2015-12-28T15:32:43.120+08:00| vcpu-0| I120: Triple fault.

2015-12-28T15:32:43.121+08:00| vcpu-0| I120: MsgHint: msg.monitorEvent.tripleFault

2015-12-28T15:32:43.121+08:00| vcpu-0| I120+ A fault has occurred causing a virtual CPU to enter the shutdown state. If this fault had occurred outside of a virtual machine, it would have caused the physical machine to restart. The shutdown state can be reached by incorrectly configuring the virtual machine, a bug in the guest operating system, or a problem in VMware Player.---------------------------------------

2015-12-28T15:32:44.553+08:00| vcpu-0| I120: CPU reset: hard (mode 2)

2015-12-28T15:32:44.553+08:00| vcpu-1| I120: CPU reset: hard (mode 2)

2015-12-28T15:32:44.619+08:00| vcpu-0| I120: SVGA: Unregistering IOSpace

From there on the CPU fault repeats itself many many times.

The weird thing is in red,.. (but that doesn't show after I save thanks to the fine forum software, it is the line with "E1000")

Why on earth would your VM try to flash the network card unless it is trying to do something fishy?

--

Wil

| Author of Vimalin. The virtual machine Backup app for VMware Fusion, VMware Workstation and Player |
| More info at vimalin.com | Twitter @wilva
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mhan001
Contributor
Contributor

Hi,

This vmplayer was installed by our lab owner.

And we trided to install the latest version of vmplayer this morning, still cannot work with the same error

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AdarshGowda
Enthusiast
Enthusiast

Hi,

If you facing this issue with all the virtual machine you create, reset the physical host and check Virtual VT/Hyper threading feature is activated or not in the BIOS configurations of Physical host.

if NO- Activate it and problem will be solved.

Regards,

Adarsh.

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mhan001
Contributor
Contributor

Hi,

Only this VM cannot be opened, I think it's not releated to Virtual VT/Hyper threading feature

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wila
Immortal
Immortal

Hi,

I wasn't asking about vmware player, but about the virtual machine itself.

--
Wil

| Author of Vimalin. The virtual machine Backup app for VMware Fusion, VMware Workstation and Player |
| More info at vimalin.com | Twitter @wilva
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mhan001
Contributor
Contributor

Hi

The VM is provided by other guy, I tried the guestOS red-hat 6 without any problem, but red-hat 7 failed.

My host OS is red-hat 6.4, is it possible my host OS is incompatible with guest OS?

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wila
Immortal
Immortal

Hi,

No even while Red Hat 6.4 is old, it should work and if it worked with a RH6 guest then it normally would also work with a RH7 guest.

Both are 64 bits?

Can you try and install a fresh Red Hat 7 VM?

Like I said, it seems like the VM that "the other guy" provided is doing something strange.

--

Wil

| Author of Vimalin. The virtual machine Backup app for VMware Fusion, VMware Workstation and Player |
| More info at vimalin.com | Twitter @wilva
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