vmware player 3.1.4 updater on vista

[SandRat20111014]

I launched my Vmware player (3.1.3) and was notified a new version (3.1.4) was available and asked if I wanted to update... sure!

I watch the download and when it finishes I get a "Vmware Player Setup" window pops up. The problem is it's BLANK. No controls, nothing but a title bar. And that's where it sits until I kill the process.

Ideas? (I'd attach an image but not allowed here.)

Thanks.

Vista 32 bit with all the latest patches.

[a_p_]

Welcome to the Community,

please take a look at Re: Blank Screen on installation to see whether this solves your issue.

André

[SandRat20111014]

That did it. I had an errant folder before the "0" folder".

(I see the image was attached. It said "removed" after uploading. Oh well, it all worked out.)

Thanks.

[SandRat20111014]

OOUCH!

The blank screen problem was corrected. I was able to activate the upgrade.

It said it had to uninstall the previous version, OK.

It said it had installed everything and I needed to reboot, OK.

BAM. After reboot there was nothing in the directory, zip, nada, nothing.

I downloaded 3.1.4 from your website and installed from scratch.

After install I launched the player and it immediately told me there was a "Free" upgrade to 3.1.4. Uh, what?

I cliked "download/install" and immediately got a popup to reboot.

Rebooted, and all is well.

What an experience! What's up with that?

Glad it's over. I've never had this problem before, hopefully never again.