usb connection unsuccessful - device in use

[Olivier57]

Hi,

I can't manage to connect a Feitian HID dongle to USB2 port. I get the message "the connection for the usb device Feitian HID dongle was unsuccessful device currently in use"

I'm using a Vaio S serie with 2 usb2 ports and 1 usb3. The strange thing is that it works well with usb3 but not usb2 (both). I copied the VM from another machine Vaio Z serie  where the dongle works on usb2.

I tried to reboot, to deactivate the dongle on the physical machine, to uninstall it, no change. I removed usb controller from the vmplayer and added it back, no change.

The bad thing is that of course, I don't want to use the only usb3 I have for a dongle !

Thanks for any help,

Olivier

[Olivier57]

Solved : At the beginning, I wrongly connected the dongle on an usb hub. I didn't notice that this generetad several identical HID user devices in System/Device/HID Device (physical machine). I uninstalled them and when I connect the dongle to a free usb port (no hub) it's ok.