VMware Communities
Kuroyuki
Contributor
Contributor

help please!! T-T

so when i try to install a windows 8 x64 VOS i get this message

"Binary translation is incompatible with long mode on this platform. Disabling long mode. Without long mode support, the virtual machine will not be able to run 64-bit code. For more details see http://vmware.com/info?id=152."

i don't know what to do T-T

i am running Player on windows 7 Home Premium.

Reply
0 Kudos
6 Replies
WoodyZ
Immortal
Immortal

Kuroyuki wrote: i don't know what to do T-T

Well did you check out the KB link shown in the message box? ("For more details see http://vmware.com/info?id=152.")

Reply
0 Kudos
Kuroyuki
Contributor
Contributor

i did, i didn't understand the information on the page.

Reply
0 Kudos
WoodyZ
Immortal
Immortal

Well if your CPU does not support VT-x or it is not enabled in the BIOS then you cannot run a 64-bit Guest OS.

Did you look int the BIOS to see if VT-x is even available and if so disabled and enable it?

What make and model of computer and what make and model CPU does it have?

Reply
0 Kudos
Kuroyuki
Contributor
Contributor

its a custom computer, i put it together myself, it has an intel i5 i think it was a 2500 sandy-bridge unlocked. i probably got the number wrong.

Reply
0 Kudos
WoodyZ
Immortal
Immortal

You didn't answer my question, "Did you look int the BIOS to see if VT-x is even available and if so disabled and enable it?"! Smiley Wink

Sorry but I cannot waste my time with "I think" type responses however the i5-2500 CPU does support Intel Virtualization Technology (VT-x), so look in the BIOS and see if it can be enabled.  Also if it can then after enabling it you'll probably need to cold boot the system for it to take effect.

Reply
0 Kudos
Kuroyuki
Contributor
Contributor

ah, that was it, it took me a bit to find it. Thanks for your time 😃

Reply
0 Kudos