VMware Player v16 exception 0xc0000005

[swcasey]

is anyone getting a Exception error 0xc0000005 when starting a VM in player v 16? OS is windows 11. it doesnt make a difference what the guest OS is every one I have tried fails. 

[brendanreece]

I am having this issue as well. Someone please help! the problem appears to be occurring immediately after a soft reset of the vcpu:

2021-11-02T22:17:45.619Z In(05) vcpu-1 CPU reset: soft (mode Emulation)
2021-11-02T22:17:45.620Z In(05) vcpu-0 Guest: Firmware has transitioned to runtime.
2021-11-02T22:17:46.021Z Wa(03) vcpu-0 ----Win32 exception detected, exceptionCode 0xc0000005 (access violation)----
2021-11-02T22:17:46.021Z Wa(03) vcpu-0 ExceptionAddress 0x7ff73a3b4984 eflags 0x00010246
2021-11-02T22:17:46.021Z Wa(03) vcpu-0 rwFlags 0 badAddr 0xffffffffffffffff
2021-11-02T22:17:46.021Z Wa(03) vcpu-0 rax 0xffffffffffffffff rbx 0x35 rcx 0x7ff73a3fdfbd
2021-11-02T22:17:46.021Z Wa(03) vcpu-0 rdx 0xffffffffffffffff rsi 0x60cc2ff520 rdi 0x1bb7d978b40
2021-11-02T22:17:46.021Z Wa(03) vcpu-0 r8 0 r9 0x246 r10 0xffee747fbea
2021-11-02T22:17:46.021Z Wa(03) vcpu-0 r11 0x1ba369ec4a0 r12 0x10 r13 0x6
2021-11-02T22:17:46.021Z Wa(03) vcpu-0 r14 0x1bb7d96dc20 r15 0x35
2021-11-02T22:17:46.021Z Wa(03) vcpu-0 rip 0x7ff73a3b4984 rsp 0x60cc2ff2a0 rbp 0x60cc2ff3f0
2021-11-02T22:17:46.021Z Wa(03) vcpu-0 LastBranchToRip 0 LastBranchFromRip 0
2021-11-02T22:17:46.021Z Wa(03) vcpu-0 LastExceptionToRip 0 LastExceptionFromRip 0
2021-11-02T22:17:46.021Z Wa(03) vcpu-0 The following data was delivered with the exception:
2021-11-02T22:17:46.021Z Wa(03) vcpu-0 -- 0
2021-11-02T22:17:46.021Z Wa(03) vcpu-0 -- 0xffffffffffffffff

[brendanreece]

I was able to bypass this issue by proper cpu allocations. In the virtual machine settings, change the number of processors to 1. It is unfortunate that VMware has not resolved this issue in their latest release. VMware team - please review this issue and correct the problem. I cannot allocate multiple processor cores.

[swcasey]

I tried that I also tried removing all network connections and anything else not needed.

[swcasey]

in the event viewer its ucrtbase.dll causing the issue

[swcasey]

ok finally figured out the issue. I feel a bit stupid, but here goes.... The issue mainly laid with the resolution of the host OS Vs. the guest OS. To fix my Issue I had to drop the Host resolution to 1920x1080. Next force the Guest OS to the same in the settings of the VM disable 3D acceleration. This has to be done on each VM you try and run or so it was for me. Since I did not create the VM's I was working I didn't look to see they all had different resolution settings. you win some you loose some!