VMWare Player unrecoverable error: (svga) - Unexpected signal: 4

[NMO1970]

Hello,

Get the error in the subject after upgrade from VMWare Player 15.1.0 to 16.1.2. No idea how to solve.

Thanks and best regards,

Nicolas

[scott28tt]

What specific action causes that error?

[NMO1970]

Hello,

It happens immediately at the power-on of my Windows 10 x64 virtual machine

Best regards,

Nicolas 

[RaSystemlord]

You may need to turn on virtualization in BIOS - however, that couldn't go off in the upgrade. Also, some virtualization options are required in VMware Settings. At least "cpu performance counters" is required for Windows 10 - you may need to turn all of them ON and go on from there.

Typically, if any of the above is wrong, VM doesn't start. With earlier versions of VMware (not sure if it was 15 or earlier), those were NOT required in the standard case. 

[banackm]

That sounds like a crash in our 3D graphics stack or your host graphics driver.  If you can post your vmware.log file containing the crash, we can try to forward it to the appropriate developers.

[NMO1970]

Hello,

Thanks for the reply. How can I post a log file?

Thanks,

Nicolas

[RaSystemlord]

@NMO1970 

Post file(s) as a zip file.

[NMO1970]

Hello,

Here we are,

Regards,

Nicolas

[a_p_]

It's most likely an issue with the "AMD Athlon(tm) II X4 620 Processor" that you are using. VMware dropped support for several old CPUs with version 14. See https://docs.vmware.com/en/VMware-Workstation-Pro/14/rn/workstation-14-release-notes.html

André