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eTomm
Contributor
Contributor
‎06-26-2012 05:17 AM

VMPlayer often hangs 2 minutes and then starts again

Hello,

I have a windows 7 x86 guest in a windows 7 x64 host. Graphic card is an ATI and system is based on intel cpu.

Often VMware Player hangs for 1-2 minutes and then start to work again, without problems, maybe just a VMWare player window resize.

When it is happening all machine hang too and this is the log in that moment

2012-06-25T10:25:13.732+02:00| vmx| I120: scsi0:0: Command WRITE(10) took 1.380 seconds (ok)
2012-06-25T10:25:13.755+02:00| vmx| I120: scsi0:0: Command WRITE(10) took 1.344 seconds (ok)
2012-06-25T10:25:13.756+02:00| vmx| I120: scsi0:0: Command WRITE(10) took 1.319 seconds (ok)
2012-06-25T10:25:24.962+02:00| vmx| I120: scsi0:0: Command WRITE(10) took 1.124 seconds (ok)
2012-06-25T10:25:24.963+02:00| vmx| I120: scsi0:0: Command WRITE(10) took 1.124 seconds (ok)
2012-06-25T10:25:24.963+02:00| vmx| I120: scsi0:0: Command WRITE(10) took 1.124 seconds (ok)
2012-06-25T10:25:37.367+02:00| vmx| I120: scsi0:0: Command WRITE(10) took 1.226 seconds (ok)
2012-06-25T10:25:38.816+02:00| vmx| I120: scsi0:0: Command WRITE(10) took 1.031 seconds (ok)
2012-06-25T10:25:39.988+02:00| vmx| I120: scsi0:0: Command WRITE(10) took 1.054 seconds (ok)
2012-06-25T10:25:39.988+02:00| vmx| I120: scsi0:0: Command WRITE(10) took 1.043 seconds (ok)
2012-06-25T10:25:56.100+02:00| vmx| I120: scsi0:0: Command WRITE(10) took 1.182 seconds (ok)
2012-06-25T10:26:18.750+02:00| vmx| I120: GuestRpcSendTimedOut: message to toolbox-dnd timed out.
2012-06-25T10:26:18.750+02:00| vmx| I120: GuestRpcSendTimedOut: message to toolbox timed out.
2012-06-25T10:26:33.749+02:00| vmx| I120: GuestRpcSendTimedOut: message to toolbox-dnd timed out.
2012-06-25T10:26:33.749+02:00| vmx| I120: GuestRpc: app toolbox-dnd's second ping timeout; assuming app is down
2012-06-25T10:26:33.749+02:00| vmx| I120: GuestRpcSendTimedOut: message to toolbox timed out.
2012-06-25T10:26:33.749+02:00| vmx| I120: GuestRpc: app toolbox's second ping timeout; assuming app is down
2012-06-25T10:26:33.751+02:00| vmx| I120: GuestRpc: Reinitializing Channel 2(toolbox-dnd)
2012-06-25T10:26:33.751+02:00| vmx| I120: GuestMsg: Channel 2, Cannot unpost because the previous post is already completed
2012-06-25T10:26:33.751+02:00| vmx| I120: GuestRpc: Channel 2 reinitialized.
2012-06-25T10:26:33.751+02:00| vmx| I120: GuestRpc: Channel 2 reinitialized.
2012-06-25T10:26:33.751+02:00| vmx| I120: GuestRpc: Reinitializing Channel 0(toolbox)
2012-06-25T10:26:33.751+02:00| vmx| I120: GuestMsg: Channel 0, Cannot unpost because the previous post is already completed
2012-06-25T10:26:33.753+02:00| vmx| I120: GuestRpc: Channel 0 reinitialized.
2012-06-25T10:26:33.753+02:00| vmx| I120: GuestRpc: Channel 0 reinitialized.
2012-06-25T10:26:34.582+02:00| mouse| W110: Poll timeout: Something may be hung... ungrabbing
2012-06-25T10:26:34.584+02:00| vmx| I120: USBGW: Write arbitrator op:13 len:14
2012-06-25T10:26:34.655+02:00| vmx| I120: Tools_SetGuestResolution: Sending rpcMsg = Resolution_Set 669 521
2012-06-25T10:26:34.656+02:00| vcpu-1| I120: GuestMsg: Channel 0, Protocol error, state: 0
2012-06-25T10:26:34.656+02:00| vcpu-1| I120: GuestMsg: Cannot close channel 0: it is not opened
2012-06-25T10:26:34.657+02:00| vcpu-3| I120: GuestMsg: Channel 2, Protocol error, state: 0
2012-06-25T10:26:34.658+02:00| vcpu-3| I120: GuestMsg: Cannot close channel 2: it is not opened
2012-06-25T10:26:34.826+02:00| vcpu-1| I120: TOOLS unified loop capability requested by 'toolbox'; now sending options via TCLO
2012-06-25T10:26:34.826+02:00| vcpu-1| I120: Guest: toolbox: Version: build-743747
2012-06-25T10:26:34.827+02:00| vcpu-1| I120: GuestRpc: Channel 0, guest application toolbox.
2012-06-25T10:26:34.842+02:00| vcpu-3| I120: TOOLS unified loop capability requested by 'toolbox-dnd'; now sending options via TCLO
2012-06-25T10:26:34.842+02:00| vcpu-3| I120: Guest: toolbox-dnd: Version: build-743747
2012-06-25T10:26:34.842+02:00| vcpu-3| I120: GuestRpc: Channel 2, guest application toolbox-dnd.
2012-06-25T10:26:34.892+02:00| vcpu-0| I120: TOOLS ToolsCapabilityGuestConfDirectory received C:\ProgramData\VMware\VMware Tools
2012-06-25T10:26:35.572+02:00| vcpu-1| I120: TOOLS ToolsCapabilityGuestTempDirectory received 1 C:\Windows\TEMP\vmware-SYSTEM
2012-06-25T10:26:35.593+02:00| vcpu-1| I120: TOOLS autoupgrade protocol version 2
2012-06-25T10:26:35.605+02:00| vcpu-1| I120: TOOLS ToolsCapabilityGuestConfDirectory received C:\ProgramData\VMware\VMware Tools
2012-06-25T10:26:35.606+02:00| vcpu-1| I120: TOOLS Received tools.set.version rpc call, version = 8452.
2012-06-25T10:26:35.606+02:00| vcpu-1| I120: ToolsSetVersionWork did nothing; new tools version (8452) matches old Tools version
2012-06-25T10:26:49.470+02:00| vmx| I120: scsi0:0: Command WRITE(10) took 2.963 seconds (ok)
2012-06-25T10:26:49.470+02:00| vmx| I120: scsi0:0: Command WRITE(10) took 2.951 seconds (ok)
2012-06-25T10:26:49.470+02:00| vmx| I120: scsi0:0: Command WRITE(10) took 2.815 seconds (ok)
2012-06-25T10:26:49.470+02:00| vmx| I120: scsi0:0: Command WRITE(10) took 2.278 seconds (ok)
2012-06-25T10:26:49.471+02:00| vmx| I120: scsi0:0: Command WRITE(10) took 2.277 seconds (ok)

When it hangs the log begins always with these lines at that point

2012-06-25T10:26:18.750+02:00| vmx| I120: GuestRpcSendTimedOut: message to toolbox-dnd timed out.
2012-06-25T10:26:18.750+02:00| vmx| I120: GuestRpcSendTimedOut: message to toolbox timed out.
2012-06-25T10:26:33.749+02:00| vmx| I120: GuestRpcSendTimedOut: message to toolbox-dnd timed out.
and then there are the channel recreation or whatever...
I searched the forums but altough i found the same lines scattered here or there I couldnt find a resolution to the problem.
Is there?
Tommaso

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3 Replies
eTomm
Contributor
Contributor
‎07-27-2012 03:37 AM

No ideas no one?

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WoodyZ
Immortal
Immortal
‎07-27-2012 04:20 AM

Have a look at: Troubleshooting hosted disk I/O performance problems

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eTomm
Contributor
Contributor
‎07-27-2012 06:57 AM

Thank you WoodyZ,

unfortunately it is not that the case. The same machine is performing well in a similar configuration in a old pc and The only true different hardware is the graphic card that before was a professional NVidia Quadro and now it is just an user ATI Radeon.

I also setted the machine using the last advice from your link and setted it back many times to check, but that didn't solve the problem.

In my opinion this is the begin of the problem

2012-06-25T10:26:18.750+02:00| vmx| I120: GuestRpcSendTimedOut: message to toolbox-dnd timed out and I would like to disable what is sending those messages.

Thanks

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