Printer not working anymore

workstation 16 with wndows 7 home premium.

fairly new setup. I was able to print for about a week and then it stopped working. Still shows printer, and it being online, but it wont print. I have re-installed VMtools with no luck. Will not print from any program (notepad, word, etc).

I have googled the problem but cannot find much help. any help would be appreciated.

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