Can't update to Workstation 17.0.1

[RU5]

How do I resolve this chicken/egg situation? I launch the updater from the Help menu, the installer wants me to close vmware.exe but all controls on the original window are locked out.

[Kinnison]

Hi,

Go to the bottom right and expand the icons, choose the one related to VMware Workstation and then select exit, in that way you should be able to close it, otherwise, even if it is "less elegant", end the process from the task manager. I had to do this less than a couple of hours ago. I had to do so less than a couple of hours ago after a certain moment of discomfort.

Regards,
Ferdinando

[RU5]

By bottom right, do you mean the system tray? I don't have the system tray icon enabled for Vmware.

Killing in task manager is all well and good if you have no VMs running, but I did when the updater first popped up, so what then? There's a serious risk of data loss then.

For the record, I too killed it via Task Manager in the end. But not very user friendly.

[Kinnison]

Hi,

The "VMware Workstation" icon on the "system" tray of your windows host, on other occasions, i.e. with some other previous versions update, willy-nilly you had to terminate the process via task manager. Then it seems clear that you can't update the product with virtual machines running 😁

Regards,
Ferdinando

[PGalbraith]

I had the same problem, and killed it via task manager.  Thankfully I didn't have any VMs open.  It's nice to know I wasn't the only one with this problem, at least.

[jm7]

Testing. Just. Once. Would have caught that before it shipped.

[gregVM]

An alternative (that I followed) is to download 17.0.1 directly from the links in the CVE announcement:

https://www.vmware.com/security/advisories/VMSA-2023-0003.html

You'll need to check the checksums manually but it does work that way without having the shutdown VMWare awkwardly.

[formosabc]

Yes, how difficult is it to try the upgrade out before GA? If you expect every one to terminate vmware.exe process from task manager (Note that there is the option for single process and ALL process. If you terminate ALL vmware.exe processes, even the upgrade process is terminated) then you might want to declare that in big bold letters next time BEFORE the update is downloaded to everyone's system?  Idiots.