VMware Performance Community
slayton7
Contributor
Contributor

unable to update template networklabel

I'm getting the following error when running vmmark 3:

...

2018-06-26T15:33:05.819 [main] INFO  vCSc : Provisioning NetworkLabel vmmark-test-network Found on All Hosts

2018-06-26T15:33:05.821 [main] INFO  vCSc : ChangeVMNetwork vmmark3-template-053117 vmmark-test-network

2018-06-26T15:33:05.826 [main] INFO  vCSc : DVS Disabled: NetworkLabel vmmark-test-network

2018-06-26T15:33:06.849 [main] ERROR vCSc : Unable to Update vmmark3-template-053117 to use NetworkLabel: vmmark-test-network : Status error

2018-06-26T15:33:06.852 [main] ERROR vCSc : Additional Error P1: The operation is not supported on the object.

2018-06-26T15:33:06.856 [main] ERROR vCSc : Error VerifyTemplateNetworkLabel: null

2018-06-26T15:33:06.856 [main] ERROR MAIN : Provisioning Validation FAILED

2018-06-26T15:33:06.861 [main] ERROR MAIN : Exception Caught: Provisioning Validation FAILEDReview Log For Details : exitSetting true

2018-06-26T15:33:06.861 [main] INFO  MAIN : EmailString: VMmark3Service_v1.0.3 Finished

...

The template itself shows the only interface on the network mentioned above.  Any ideas?

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4 Replies
RebeccaG
Expert
Expert

Please zip the folder which has provisioning results and attach it in a new post so we can help you troubleshoot this. You'll find it at /root/VMmark3/provisioning-output.

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slayton7
Contributor
Contributor

Uploading output files.

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RebeccaG
Expert
Expert

Hi, thank you for providing the files. Am I right in thinking that you've manually redacted the names of your vcenter, username, etc from these files?

I see you are using the same cluster, "friends-and-family" for both the VMmark cluster and clients cluster, or is that also a redacted value?

The script is trying to modify the network for the VMmark template vmmark3-template-053117. vCenter is returning "The operation is not supported on the object" which is a generic vCenter error. In vCenter Server web client, try modifying the network for the template manually to vmmark-test-network and see if you reproduce the error. Does your vCenter login have correct permissions, and your vSphere setup is fully licensed? Make sure vmmark3-template-053117 is actually a VM and not a vCenter template.

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RebeccaG
Expert
Expert

This error was found to occur when the VMmark 3 .ova template has been manually converted from a VM to a vCenter template.

To fix, convert the template back into a VM and retry provisioning.

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