VMware Networking Community
neel_mani
Contributor
Contributor

Virtual Center upgrade causes the entire VC to hang.

Team,

Our teams are looking to upgrade a VC from version 5.5 to version 6.0. However, after the upgrade finishes the VC goes in a hang state and does not respond.

We doubt that the NSX is causing this as this is the only component different on this VC.

The NSX manager version is 6.2.3 Build 3979471.

Do you suspect anything could be going wrong here due to the NSX? If not anything that we could look at to get this upgrade completed successfully?

Regards,

N!!!

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cnrz
Expert
Expert

NSX 6.2.3 supports Vcenter 6.0 as Product Interoperability Matrix as below

Also support for NSX 6.2.x ends August 2018:

https://kb.vmware.com/s/article/52440

Is there any specific logs on vCenter about NSX after upgrade? 

Is Guest Introspection eatures of NSX is deployed?

Upgrade to ESXi 6.0 in an NSX Environment

root@host-1:~] esxcli software vib list output on ESX server?

https://partnerweb.vmware.com/comp_guide2/sim/interop_matrix.php#interop&93=1079&2=

NSX_623.png

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neel_mani
Contributor
Contributor

sorry for the delay responding to this.... our support team were not able to capture the error earlier. I tried to get this upgrade done again and when we start it it displays a message as below:

Warning: This vCenter Server has extensions registered that cannot be upgraded or may not work with the new vCenter Server.

Extensions:

NSX manager (by VMware) on

https://w.x.y.z/sdk/vimService

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