VMware Networking Community
Noknuj
Contributor
Contributor

VMWare Horizon loading problems using T-Mobile Gateway but not other ISP

Have been using VMWare for work for 5mo., and T-Mobile Gateway (home internet) for approx. 6 months with no problems. T-Mobile "updated" tower (something they claim to do frequently), cannot now consistently connect. Sometimes gets through. Sometimes when I get through I eventually and randomly get kicked out. Getting error messages: "Loading Failed - the Connection to the Remote Computer Ended" or it gets stuck in an "Authenticating" loop. According to T-Mobile engineers "no provisioning or network issues found, the subscriber can followup with the provider to determine if T-Mobile IP addresses are improperly blocked (see worklog for full range) and if lPv6 traffic is supported."  Works fine with other ISP. 

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6 Replies
scott28tt
VMware Employee
VMware Employee

Your post needs moving to the correct area, so I have reported it to the moderators.

 


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Dave34
Enthusiast
Enthusiast

Did you find a solution for this, any advice very much appreciated 

thanks

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Noknuj
Contributor
Contributor

Never did.  Couldn't prove problem wasn't on my end so defaulted to another ISP. 

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gilbertlisondra
Contributor
Contributor

I have the same problem with T-Mobile 5G home internet. VMWare stopped working Nov 3, 2022, not able to tunnel to my work's vmware host. I am able to connect using my backup line, which is unfortunately slower.

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DBrush1
Contributor
Contributor

Having the same issue with Horizon over T mobile for the past couple of weeks. Worked fine when I purchased the service a couple of months ago, but now I cannot reliably connect, and when I do I get frequent disconnects. Not sure what changed on the T mobile side, but it works fine of my backup DSL connection.

slatzel
Contributor
Contributor

Have their been any updates to this? I have the same issues with my VMWare on TMobile's gateway (5g Home internet)

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