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Enthusiast
Enthusiast

NSX manager miss heartbeat response from all the hosts

 VMWARE-NSX-MANAGER-MIB::vmwNsxMMessagingInfraDown (1.3.6.1.4.1.6876.90.1.2.9.0.5) - Manager runs a heartbeat with all hosts it manages. Missing heartbeat responses from a host indicate a communication issue between manager and the host. In the case of such a communication issue, this trap will be sent. Action required: Refer to KB article https://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=21338... Frequency of traps: Will be seen within 6 minutes of a communication failure between manager and a host. URL: https://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=21338....

 

This is the error i recieve, any idea why it is thrown and the resolution for this?

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Commander
Commander

Hey @paulsamkpz 

It seems that the KB is not longer available, however this could be because of a port not being available. Please take a look at the next list of ports required between NSX Manager and the ESXi: https://ports.vmware.com/home/NSX-Data-Center-for-vSphere.

Also connect to the ESXi and take a look at the Message Bus logs. the issue seems to be with the Rabbit MQ. Take a look at the next Docs for Message Bus debugging: https://docs.vmware.com/en/VMware-NSX-Data-Center-for-vSphere/6.4/com.vmware.nsx.troubleshooting.doc...

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