jeffj2000
Enthusiast
Enthusiast

NSX-T account lockout on Global Manager

Hi. This really has been driving me crazy. We recently started setting up our Federated environment with a GM and 2 LM, we will be a V migration. For some reason when I login to the GM I am lately getting lots of account lockouts when I select an LM to view the distributed firewall. I get message like this.

The credentials were incorrect or the account specified has been locked

The account however is not locked as I can login directly to each LM. I also have checked the password expiration on the GM and both LM and they are fine each time. 

I don't even know what logs to look for to try to determine why this keeps happening. Does anyone have any ideas or know a log file where I can look?  Thanks,,,

0 Kudos
2 Replies
shank89
Expert
Expert

I've seen some issues with inconsistent passwords between manager nodes, but not this issue specifically.

Have you checked the auth and/or syslog for any clues? 

Shashank Mohan

VCIX-NV 2022 | VCP-DCV2019 | CCNP Specialist

https://lab2prod.com.au
LinkedIn https://www.linkedin.com/in/shankmohan/
Twitter @ShankMohan
Author of NSX-T Logical Routing: https://link.springer.com/book/10.1007/978-1-4842-7458-3
0 Kudos
jeffj2000
Enthusiast
Enthusiast

Hi. I called in a ticket with VMware, and they said it is actually a known issue and will be fixed in a future release. Something about the session cookie that the GM hands out. So I will just need to login to each LM separately and not from the GM. Thanks,,,

0 Kudos