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vmonkey45
Contributor
Contributor

NSX Re-install - Agency already exists

Hi,

I am running into issues with a re-install of NSX-v.  I encountered issues when performing the initial install and I have had to reinstall from scratch.  I am now at the host preparation phase having re-deployed the NSX Manager and Controllers.  When trying to perform the host preparation phase I receive the following error:

  • Agency 57da0b8f-7db4-4e38-b488-be775a6e6dd6 already exist for cluster ************. Delete this agency from EAM database.

I am using vSphere 6.7 with NSX-v 6.4.3.  I have tried to find the the duplicate entry via the following the KB VMware Knowledge Base

However I cant find a duplicate / erroneous entry that is causing the issue.

I am not sure where to go next.  Any suggestions?

Thanks

Ruairi

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3 Replies
sa2057
Hot Shot
Hot Shot

Hi,

I too experienced similar issue and tried rebuilding the host which has resolved the issue.

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Sreec
VMware Employee
VMware Employee

If you are sure all NSX objects clean up has been done properly and still getting this error. Create a new cluster and add the existing host to that cluster and do a test preparation followed by a clean up and adding to old cluster and re-try the operation.

Cheers,
Sree | VCIX-5X| VCAP-5X| VExpert 6x|Cisco Certified Specialist
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rajeevsrikant
Expert
Expert

Try to put the host into maintenance mode & move the host to Data Center (Remove from cluster)

Reboot the host once & then add back to the cluster.

This should resolve the issue.

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