Monitoring Velocloud Edges

[lucio_valentini]

we are trying to figure out how to monitor the Velocloud Edges with our monitoring tool based on CenterOn; we have an SNMP tamplate, but it seems that all ports are closed;

for instance, we have a 510 Edge connected to 3 WAN lines and none of these have https access; I have scanned the public IP addresses of the Edge on these 3 lines, but no success; is there a way to open a port on the WAN side of a Velocloud Edge ? how ?

[mauricioamorim · Accepted solution]

The last step in the documentation for setting up SNMP says that you need to open the firewall to allow this:

8. Configure Firewall Settings. After you have configured SNMP Settings, go to Firewall settings (Configure >Profiles > Firewall) to configure the Firewall settings that will enable your SNMP settings.

Have you done this? By default all incoming traffic is blocked by the edge firewall.