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VMware Employee
VMware Employee

How to get the username and password for the GI-SVM

Hi Experts,

I have some issues when deploy the Guest Introspection,  I can't ping the GI VM from the NSX Manager, .

How to get the username and password for the GI-SVM?

Thansk.

7 Replies
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VMware Employee
VMware Employee

There is a similar thread on this issue with the communities - Guest Introspection VM Console default username and password .  Modifying settings on Guest Introspection VM is not a recommended practice as you can encounter unforeseen issues. You will have to install GI again. Re-deploy GI and confirm Networking configuration is correct. Where is the NSX Manager running? The GI running? Same ESX host? Different ESXi host?

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Enthusiast
Enthusiast

To get user name and password you need a special password for NSX manager.

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Contributor
Contributor

Please refer to https://kb.vmware.com/s/article/2149630 to enable engineering mode on the NSX manager.

Note that you should not make any changes to the underlying system without the help of VMware Technical Support. All such changes are not supported and as a result, your system may no longer be supportable by GSS.

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Enthusiast
Enthusiast

Yes it true.

this on your own risk!

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Contributor
Contributor

Does anyone know the answer to this? I was able to login to engineering mode in NSX Manager but the article that is referenced doesn't include how to obtain or reset the password for the GI-SVM. I've been asked by McAfee to grab a log file from the GI-SVM but I'm unable to login and can't figure out how to set or reset the GI-SVM credentials.

Thanks!

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Expert
Expert

If you are in Engineering Mode on the NSX Manager you can run the following command to get the root password for the Guest Introspection VMs:

/home/secureall/secureall/sem/WEB-INF/classes/GetEpsecAppliancePassword.sh

This password can be used to log in directly as root user on a local console (web console or VMRC) of the GI Service VMs.

See: Get root access to all NSX components • Just virtual things

--- Regards, Sebastian VCP6.5-DCV // VCP7-CMA // vSAN 2017 Specialist Please mark this answer as 'helpful' or 'correct' if you think your question has been answered correctly.
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Contributor
Contributor

Thank you sk84​! This is exactly what I was looking for!

-Jay

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