VMware Networking Community
FSsysadmin
Enthusiast
Enthusiast

After Upgrading Vshield 5.5 to NSX 6.1 cannot login with admin account

I've upgraded vShield Network and Security 5.5 to NSX 6.11 using the following guide :

VMware NSX vSphere 61 Documentation Center

after the upgrade i cannot login to the NSX with the admin user ,  tried via HTTPS and the console

i tried both the old vshield 5.5 admin password and the default password which is "default"

the upgrade was successful, the

the error i receive  is "either the user or password is incorrect" 

3 Replies
NealeC
Hot Shot
Hot Shot

You can reset the password from the privilege mode of the SLES console of the NSX manager during boot up.

The instructions are here.

NSX Manager CLI Privileged Mode Password Reset | VirtuallyGone

-------------- If you found this or any other answer useful please consider the use of the Helpful or Correct buttons to award points. Chris Neale VCIX6-NV;vExpert2014-17;VCP6-NV;VCP5-DCV;VCP4;VCA-NV;VCA-DCV;VTSP2015;VTSP5;VTSP4 http://www.chrisneale.org http://www.twitter.com/mrcneale
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FSsysadmin
Enthusiast
Enthusiast

Thanks , i've resolved the issue,

there are two passwords  in vShield Network and Security one for the CLI and one for the Web Portal

the NSX uses the one for the CLI

NealeC
Hot Shot
Hot Shot

Good to know we might have to plan an upgrade of a vcns instance we have out there to nsx.

Thanks for updating the thread.

-------------- If you found this or any other answer useful please consider the use of the Helpful or Correct buttons to award points. Chris Neale VCIX6-NV;vExpert2014-17;VCP6-NV;VCP5-DCV;VCP4;VCA-NV;VCA-DCV;VTSP2015;VTSP5;VTSP4 http://www.chrisneale.org http://www.twitter.com/mrcneale
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