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el_mehdi_ora
Contributor
Contributor

failed to deploy VIO 3.0 Neutron start error

Hi all,
I tried to deploy VIO 3.0, but when I get to the 77% percentage, I had a deployment error, and here is the result of the logs, if you have an idea to solve this problem please.


Thanks.


2016-12-02 17:33:13,702 p=346 u=jarvis |  TASK: [neutron-server | stop neutron-server on all nodes] *********************

2016-12-02 17:33:13,868 p=346 u=jarvis |  ok: [192.168.240.87]

2016-12-02 17:33:13,871 p=346 u=jarvis |  ok: [192.168.240.88]

2016-12-02 17:33:13,879 p=346 u=jarvis |  TASK: [neutron-server | start neutron-server on first node] *******************

2016-12-02 17:33:14,018 p=346 u=jarvis |  changed: [192.168.240.87]

2016-12-02 17:33:14,018 p=346 u=jarvis |  TASK: [neutron-server | wait for neutron-server to start on first node] *******

2016-12-02 17:48:14,860 p=346 u=jarvis |  failed: [192.168.240.87] => {"elapsed": 900, "failed": true}

2016-12-02 17:48:14,860 p=346 u=jarvis |  msg: Timeout when waiting for 192.168.240.87:9696

2016-12-02 17:48:14,861 p=346 u=jarvis |  ...ignoring

2016-12-02 17:48:14,861 p=346 u=jarvis |  TASK: [neutron-server | stop neutron-server if port 9696 is not ready] ********

2016-12-02 17:48:15,110 p=346 u=jarvis |  changed: [192.168.240.87]

2016-12-02 17:48:16,197 p=346 u=jarvis |  ok: [192.168.240.88]

2016-12-02 17:48:16,206 p=346 u=jarvis |  TASK: [neutron-server | fail if port 9696 is not ready] ***********************

2016-12-02 17:48:16,253 p=346 u=jarvis |  failed: [192.168.240.87] => {"failed": true}

2016-12-02 17:48:16,253 p=346 u=jarvis |  msg: the neutron server start failed

2016-12-02 17:48:16,258 p=346 u=jarvis |  failed: [192.168.240.88] => {"failed": true}

2016-12-02 17:48:16,258 p=346 u=jarvis |  msg: the neutron server start failed

2016-12-02 17:48:16,266 p=346 u=jarvis |  FATAL: all hosts have already failed -- aborting

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gjayavelu
VMware Employee
VMware Employee

Please post neutron logs from the controller.

From OpenStack Management Server (OMS), ssh to controller01 / 02 (or loadbalancer01 if compact mode) and check /var/log/neutron/neutron-server.log

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el_mehdi_ora
Contributor
Contributor

Hello,

You will find enclosed the logs of the neutron server, thanks for your help.

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gjayavelu
VMware Employee
VMware Employee

Hi,

Looks like the nsx controllers are down. Can you please check their status under Networking and Security tab? Reset and re-create the controllers if needed?

2016-12-02 17:48:01.397 8962 ERROR vmware_nsx.plugins.nsx_v.md_proxy VcnsApiException: An unknown exception 500 occurred: <?xml version="1.0" encoding="UTF-8"?>

2016-12-02 17:48:01.397 8962 ERROR vmware_nsx.plugins.nsx_v.md_proxy <error><details>all controllers are inactive</details><errorCode>100</errorCode></error>.

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