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VIO Error: Unauthorized: Unable to retrieve usage information.

Hello,


Dashboard Error: Unauthorized: Error: Unauthorized: Unable to retrieve usage information OR Unable to retrieve instances list, or quotas & more....


Please find Apache2 error logs.

root@controller01:~# tail -f /var/log/apache2/error.log

[Wed Apr 20 03:55:18.279431 2016] [:error] [pid 3107:tid 139840580945664] Beginning user authentication

[Wed Apr 20 03:55:18.279772 2016] [:error] [pid 3107:tid 139840580945664] Attempting to authenticate for admin

[Wed Apr 20 03:55:18.280544 2016] [:error] [pid 3107:tid 139840580945664] Making authentication request to http://192.168.128.190:5000/v3/auth/tokens

[Wed Apr 20 03:55:18.282296 2016] [:error] [pid 3107:tid 139840580945664] INFO:urllib3.connectionpool:Starting new HTTP connection (1): 192.168.128.190

[Wed Apr 20 03:55:18.578235 2016] [:error] [pid 3107:tid 139840580945664] DEBUG:urllib3.connectionpool:"POST /v3/auth/tokens HTTP/1.1" 201 5206

[Wed Apr 20 03:55:18.582283 2016] [:error] [pid 3107:tid 139840580945664] REQ: curl -g -i --insecure -X GET http://192.168.128.190:35357/ -H "Accept: application/json" -H "User-Agent: python-keystoneclient"

[Wed Apr 20 03:55:18.583655 2016] [:error] [pid 3107:tid 139840580945664] INFO:urllib3.connectionpool:Starting new HTTP connection (1): 192.168.128.190

[Wed Apr 20 03:55:18.590267 2016] [:error] [pid 3107:tid 139840580945664] DEBUG:urllib3.connectionpool:"GET / HTTP/1.1" 300 595

[Wed Apr 20 03:55:18.591169 2016] [:error] [pid 3107:tid 139840580945664] RESP: [300] date: Wed, 20 Apr 2016 03:55:18 GMT vary: X-Auth-Token content-length: 595 content-type: application/json x-distribution: Ubuntu

[Wed Apr 20 03:55:18.591210 2016] [:error] [pid 3107:tid 139840580945664] RESP BODY: {"versions": {"values": [{"status": "stable", "updated": "2015-03-30T00:00:00Z", "media-types": [{"base": "application/json", "type": "application/vnd.openstack.identity-v3+json"}], "id": "v3.4", "links": [{"href": "http://192.168.128.190:35357/v3/", "rel": "self"}]}, {"status": "stable", "updated": "2014-04-17T00:00:00Z", "media-types": [{"base": "application/json", "type": "application/vnd.openstack.identity-v2.0+json"}], "id": "v2.0", "links": [{"href": "http://192.168.128.190:35357/v2.0/", "rel": "self"}, {"href": "http://docs.openstack.org/", "type": "text/html", "rel": "describedby"}]}]}}

[Wed Apr 20 03:55:18.591258 2016] [:error] [pid 3107:tid 139840580945664]

[Wed Apr 20 03:55:18.591637 2016] [:error] [pid 3107:tid 139840580945664] REQ: curl -g -i --insecure -X GET http://192.168.128.190:35357/v3/users/0f37390dfafa4641b9fe53357c726ac6/projects -H "User-Agent: python-keystoneclient" -H "Accept: application/json" -H "X-Auth-Token: {SHA1}8dc9515c2912c907ba554195bb7a2908ee9b5305"

[Wed Apr 20 03:55:18.715353 2016] [:error] [pid 3107:tid 139840580945664] DEBUG:urllib3.connectionpool:"GET /v3/users/0f37390dfafa4641b9fe53357c726ac6/projects HTTP/1.1" 200 1202

[Wed Apr 20 03:55:18.716780 2016] [:error] [pid 3107:tid 139840580945664] RESP: [200] content-length: 1202 vary: X-Auth-Token x-distribution: Ubuntu date: Wed, 20 Apr 2016 03:55:18 GMT content-type: application/json x-openstack-request-id: req-fefe5143-9190-4818-a7cd-0ec3f4e6d855

[Wed Apr 20 03:55:18.716829 2016] [:error] [pid 3107:tid 139840580945664] RESP BODY: {"links": {"self": "https://192.168.129.211:5000/v3/users/0f37390dfafa4641b9fe53357c726ac6/projects", "previous": null, "next": null}, "projects": [{"description": "", "links": {"self": "https://192.168.129.211:5000/v3/projects/56fec8ed90d34176a95fc315270d6e77"}, "enabled": true, "id": "56fec8ed90d34176a95fc315270d6e77", "parent_id": null, "domain_id": "default", "name": "admin"}, {"description": "Service Tenant", "links": {"self": "https://192.168.129.211:5000/v3/projects/679996a4d84644b08237c7373098c8d8"}, "enabled": true, "id": "679996a4d84644b08237c7373098c8d8", "parent_id": null, "domain_id": "default", "name": "service"}, {"description": "Ronald Schreiber <ronald.schreiber@redknee.com>", "links": {"self": "https://192.168.129.211:5000/v3/projects/709f3bdda0304431be346405eec30d16"}, "enabled": true, "id": "709f3bdda0304431be346405eec30d16", "parent_id": null, "domain_id": "default", "name": "RonSc"}, {"description": "Bj\\u00f6rn-Bernhard Schad <bjoern-bernhard.schad@redknee.com>", "links": {"self": "https://192.168.129.211:5000/v3/projects/bf2b5e441769413fa01571a4258a9306"}, "enabled": true, "id": "bf2b5e441769413fa01571a4258a9306", "parent_id": null, "domain_id": "default", "name": "Bschad"}]}

[Wed Apr 20 03:55:18.716859 2016] [:error] [pid 3107:tid 139840580945664]

[Wed Apr 20 03:55:18.717876 2016] [:error] [pid 3107:tid 139840580945664] Making authentication request to http://192.168.128.190:5000/v3/auth/tokens

[Wed Apr 20 03:55:18.804040 2016] [:error] [pid 3107:tid 139840580945664] DEBUG:urllib3.connectionpool:"POST /v3/auth/tokens HTTP/1.1" 201 5241

[Wed Apr 20 03:55:18.807249 2016] [:error] [pid 3107:tid 139840580945664] Authentication completed.

[Wed Apr 20 03:55:18.807430 2016] [:error] [pid 3107:tid 139840580945664] Login successful for user "admin".

[Wed Apr 20 03:55:18.854190 2016] [:error] [pid 3109:tid 139840580945664] REQ: curl -g -i --insecure 'http://192.168.128.190:8774/v2/56fec8ed90d34176a95fc315270d6e77/extensions' -X GET -H "Accept: application/json" -H "User-Agent: python-novaclient" -H "X-Auth-Project-Id: 56fec8ed90d34176a95fc315270d6e77" -H "X-Auth-Token: {SHA1}2f82a0d662ebb039eecdb4c05fbd91fb524cc6a1"

[Wed Apr 20 03:55:18.855297 2016] [:error] [pid 3109:tid 139840580945664] INFO:urllib3.connectionpool:Starting new HTTP connection (1): 192.168.128.190

[Wed Apr 20 03:55:18.984172 2016] [:error] [pid 3109:tid 139840580945664] DEBUG:urllib3.connectionpool:"GET /v2/56fec8ed90d34176a95fc315270d6e77/extensions HTTP/1.1" 401 23

[Wed Apr 20 03:55:18.984854 2016] [:error] [pid 3109:tid 139840580945664] RESP: [401] {'date': 'Wed, 20 Apr 2016 03:55:18 GMT', 'x-compute-request-id': 'req-67602499-aeab-4ecb-bc80-bad2d7c7cda9', 'content-type': 'text/plain', 'www-authenticate': "Keystone uri='http://192.168.128.190:35357'", 'content-length': '23'}

[Wed Apr 20 03:55:18.984898 2016] [:error] [pid 3109:tid 139840580945664] RESP BODY: null

[Wed Apr 20 03:55:18.984905 2016] [:error] [pid 3109:tid 139840580945664]

[Wed Apr 20 03:55:18.985167 2016] [:error] [pid 3109:tid 139840580945664] REQ: curl -g -i --insecure 'http://192.168.128.190:8774/v2/56fec8ed90d34176a95fc315270d6e77' -X GET -H "Accept: application/json" -H "User-Agent: python-novaclient" -H "X-Auth-Key: gAAAAABXFv2mv2wuPVZ4nrGi0Q1hzCA2zCpz6KbiqecdpGDnt18XZHcLPYzH9j2T9EPe1h0D6uUqMqwTiRsKT2U6jvCOokoDtIv8FPkioaxjl0WmAs2_8VMah_6skYUZxxUxEMokRor8c4aBDs9BTMmVqNd_DwVCRIlXwQnvBzPB2KBygSec509BL7wCgAIzyD5l99_hTI52" -H "X-Auth-Project-Id: 56fec8ed90d34176a95fc315270d6e77" -H "X-Auth-User: admin"

[Wed Apr 20 03:55:18.986161 2016] [:error] [pid 3109:tid 139840580945664] INFO:urllib3.connectionpool:Starting new HTTP connection (1): 192.168.128.190

[Wed Apr 20 03:55:18.989726 2016] [:error] [pid 3109:tid 139840580945664] DEBUG:urllib3.connectionpool:"GET /v2/56fec8ed90d34176a95fc315270d6e77 HTTP/1.1" 401 23

[Wed Apr 20 03:55:18.990144 2016] [:error] [pid 3109:tid 139840580945664] RESP: [401] {'date': 'Wed, 20 Apr 2016 03:55:18 GMT', 'x-compute-request-id': 'req-1175a798-d1e7-4096-afa1-b815446d74e6', 'content-type': 'text/plain', 'www-authenticate': "Keystone uri='http://192.168.128.190:35357'", 'content-length': '23'}

[Wed Apr 20 03:55:18.990167 2016] [:error] [pid 3109:tid 139840580945664] RESP BODY: null

[Wed Apr 20 03:55:18.990172 2016] [:error] [pid 3109:tid 139840580945664]

[Wed Apr 20 03:55:18.990666 2016] [:error] [pid 3109:tid 139840580945664] Unauthorized: Unauthorized (HTTP 401) (Request-ID: req-67602499-aeab-4ecb-bc80-bad2d7c7cda9)

[Wed Apr 20 03:55:18.990690 2016] [:error] [pid 3109:tid 139840580945664] Traceback (most recent call last):

[Wed Apr 20 03:55:18.990697 2016] [:error] [pid 3109:tid 139840580945664]   File "/usr/share/openstack-dashboard/openstack_dashboard/wsgi/../../openstack_dashboard/usage/views.py", line 49, in get_data

[Wed Apr 20 03:55:18.990701 2016] [:error] [pid 3109:tid 139840580945664]     self.usage.summarize(*self.usage.get_date_range())

[Wed Apr 20 03:55:18.990706 2016] [:error] [pid 3109:tid 139840580945664]   File "/usr/share/openstack-dashboard/openstack_dashboard/wsgi/../../openstack_dashboard/usage/base.py", line 204, in summarize

[Wed Apr 20 03:55:18.990710 2016] [:error] [pid 3109:tid 139840580945664]     if not api.nova.extension_supported('SimpleTenantUsage', self.request):

[Wed Apr 20 03:55:18.990714 2016] [:error] [pid 3109:tid 139840580945664]   File "/usr/lib/python2.7/dist-packages/horizon/utils/memoized.py", line 90, in wrapped

[Wed Apr 20 03:55:18.990719 2016] [:error] [pid 3109:tid 139840580945664]     value = cache[key] = func(*args, **kwargs)

[Wed Apr 20 03:55:18.990723 2016] [:error] [pid 3109:tid 139840580945664]   File "/usr/share/openstack-dashboard/openstack_dashboard/wsgi/../../openstack_dashboard/api/nova.py", line 933, in extension_supported

[Wed Apr 20 03:55:18.990731 2016] [:error] [pid 3109:tid 139840580945664]     extensions = list_extensions(request)

[Wed Apr 20 03:55:18.990736 2016] [:error] [pid 3109:tid 139840580945664]   File "/usr/lib/python2.7/dist-packages/horizon/utils/memoized.py", line 90, in wrapped

[Wed Apr 20 03:55:18.990740 2016] [:error] [pid 3109:tid 139840580945664]     value = cache[key] = func(*args, **kwargs)

[Wed Apr 20 03:55:18.990744 2016] [:error] [pid 3109:tid 139840580945664]   File "/usr/share/openstack-dashboard/openstack_dashboard/wsgi/../../openstack_dashboard/api/nova.py", line 923, in list_extensions

[Wed Apr 20 03:55:18.990749 2016] [:error] [pid 3109:tid 139840580945664]     return nova_list_extensions.ListExtManager(novaclient(request)).show_all()

[Wed Apr 20 03:55:18.990754 2016] [:error] [pid 3109:tid 139840580945664]   File "/usr/lib/python2.7/dist-packages/novaclient/v2/contrib/list_extensions.py", line 37, in show_all

[Wed Apr 20 03:55:18.990761 2016] [:error] [pid 3109:tid 139840580945664]     return self._list("/extensions", 'extensions')

[Wed Apr 20 03:55:18.990774 2016] [:error] [pid 3109:tid 139840580945664]   File "/usr/lib/python2.7/dist-packages/novaclient/base.py", line 64, in _list

[Wed Apr 20 03:55:18.990778 2016] [:error] [pid 3109:tid 139840580945664]     _resp, body = self.api.client.get(url)

[Wed Apr 20 03:55:18.990782 2016] [:error] [pid 3109:tid 139840580945664]   File "/usr/lib/python2.7/dist-packages/novaclient/client.py", line 440, in get

[Wed Apr 20 03:55:18.990786 2016] [:error] [pid 3109:tid 139840580945664]     return self._cs_request(url, 'GET', **kwargs)

[Wed Apr 20 03:55:18.990790 2016] [:error] [pid 3109:tid 139840580945664]   File "/usr/lib/python2.7/dist-packages/novaclient/client.py", line 432, in _cs_request

[Wed Apr 20 03:55:18.990794 2016] [:error] [pid 3109:tid 139840580945664]     raise e

[Wed Apr 20 03:55:18.990797 2016] [:error] [pid 3109:tid 139840580945664] Unauthorized: Unauthorized (HTTP 401) (Request-ID: req-67602499-aeab-4ecb-bc80-bad2d7c7cda9)

[Wed Apr 20 03:55:18.991137 2016] [:error] [pid 3109:tid 139840580945664] Creating a new keystoneclient connection to http://192.168.128.190:35357/v3.

[Wed Apr 20 03:55:18.991689 2016] [:error] [pid 3109:tid 139840580945664] REQ: curl -g -i --insecure -X GET http://192.168.128.190:35357/v3/projects -H "User-Agent: python-keystoneclient" -H "Forwarded: for=192.168.128.203;by=python-keystoneclient" -H "Accept: application/json" -H "X-Auth-Token: {SHA1}2f82a0d662ebb039eecdb4c05fbd91fb524cc6a1"

[Wed Apr 20 03:55:18.992494 2016] [:error] [pid 3109:tid 139840580945664] INFO:urllib3.connectionpool:Starting new HTTP connection (1): 192.168.128.190

[Wed Apr 20 03:55:19.054088 2016] [:error] [pid 3109:tid 139840580945664] DEBUG:urllib3.connectionpool:"GET /v3/projects HTTP/1.1" 200 1396

[Wed Apr 20 03:55:19.054825 2016] [:error] [pid 3109:tid 139840580945664] RESP: [200] content-length: 1396 vary: X-Auth-Token x-distribution: Ubuntu date: Wed, 20 Apr 2016 03:55:19 GMT content-type: application/json x-openstack-request-id: req-2c9f7986-95f7-40e8-a1bd-9921b554b8a3

[Wed Apr 20 03:55:19.054853 2016] [:error] [pid 3109:tid 139840580945664] RESP BODY: {"links": {"self": "https://192.168.129.211:5000/v3/projects", "previous": null, "next": null}, "projects": [{"description": "", "links": {"self": "https://192.168.129.211:5000/v3/projects/56fec8ed90d34176a95fc315270d6e77"}, "enabled": true, "id": "56fec8ed90d34176a95fc315270d6e77", "parent_id": null, "domain_id": "default", "name": "admin"}, {"description": "Service Tenant", "links": {"self": "https://192.168.129.211:5000/v3/projects/679996a4d84644b08237c7373098c8d8"}, "enabled": true, "id": "679996a4d84644b08237c7373098c8d8", "parent_id": null, "domain_id": "default", "name": "service"}, {"description": "Ronald Schreiber <ronald.schreiber@redknee.com>", "links": {"self": "https://192.168.129.211:5000/v3/projects/709f3bdda0304431be346405eec30d16"}, "enabled": true, "id": "709f3bdda0304431be346405eec30d16", "parent_id": null, "domain_id": "default", "name": "RonSc"}, {"description": "", "links": {"self": "https://192.168.129.211:5000/v3/projects/7e5cd21af62b4ee0b7c9fe5cb24f28e5"}, "enabled": true, "id": "7e5cd21af62b4ee0b7c9fe5cb24f28e5", "parent_id": null, "domain_id": "default", "name": "pcsrd"}, {"description": "Bj\\u00f6rn-Bernhard Schad <bjoern-bernhard.schad@redknee.com>", "links": {"self": "https://192.168.129.211:5000/v3/projects/bf2b5e441769413fa01571a4258a9306"}, "enabled": true, "id": "bf2b5e441769413fa01571a4258a9306", "parent_id": null, "domain_id": "default", "name": "Bschad"}]}

[Wed Apr 20 03:55:19.054865 2016] [:error] [pid 3109:tid 139840580945664]

[Wed Apr 20 03:55:19.055487 2016] [:error] [pid 3109:tid 139840580945664] REQ: curl -g -i --insecure 'http://192.168.128.190:8774/v2/56fec8ed90d34176a95fc315270d6e77' -X GET -H "Accept: application/json" -H "User-Agent: python-novaclient" -H "X-Auth-Key: gAAAAABXFv2mv2wuPVZ4nrGi0Q1hzCA2zCpz6KbiqecdpGDnt18XZHcLPYzH9j2T9EPe1h0D6uUqMqwTiRsKT2U6jvCOokoDtIv8FPkioaxjl0WmAs2_8VMah_6skYUZxxUxEMokRor8c4aBDs9BTMmVqNd_DwVCRIlXwQnvBzPB2KBygSec509BL7wCgAIzyD5l99_hTI52" -H "X-Auth-Project-Id: 56fec8ed90d34176a95fc315270d6e77" -H "X-Auth-User: admin"

[Wed Apr 20 03:55:19.056392 2016] [:error] [pid 3109:tid 139840580945664] INFO:urllib3.connectionpool:Starting new HTTP connection (1): 192.168.128.190

[Wed Apr 20 03:55:19.059285 2016] [:error] [pid 3109:tid 139840580945664] DEBUG:urllib3.connectionpool:"GET /v2/56fec8ed90d34176a95fc315270d6e77 HTTP/1.1" 401 23

[Wed Apr 20 03:55:19.059712 2016] [:error] [pid 3109:tid 139840580945664] RESP: [401] {'date': 'Wed, 20 Apr 2016 03:55:19 GMT', 'x-compute-request-id': 'req-73fa6c47-2dda-490d-9871-daec3f45e24d', 'content-type': 'text/plain', 'www-authenticate': "Keystone uri='http://192.168.128.190:35357'", 'content-length': '23'}

[Wed Apr 20 03:55:19.059736 2016] [:error] [pid 3109:tid 139840580945664] RESP BODY: null

[Wed Apr 20 03:55:19.059742 2016] [:error] [pid 3109:tid 139840580945664]

[Wed Apr 20 03:55:19.062386 2016] [:error] [pid 3109:tid 139840580945664] The settings.py file points to a v2.0 keystone endpoint, but v3 is specified as the API version to use. Using v3 endpoint for authentication.

[Wed Apr 20 03:55:19.062913 2016] [:error] [pid 3109:tid 139840580945664] REQ: curl -g -i --insecure -X GET http://192.168.128.190:5000/v3/users/0f37390dfafa4641b9fe53357c726ac6/projects -H "User-Agent: python-keystoneclient" -H "Accept: application/json" -H "X-Auth-Token: {SHA1}8dc9515c2912c907ba554195bb7a2908ee9b5305"

[Wed Apr 20 03:55:19.063621 2016] [:error] [pid 3109:tid 139840580945664] INFO:urllib3.connectionpool:Starting new HTTP connection (1): 192.168.128.190

[Wed Apr 20 03:55:19.092276 2016] [:error] [pid 3109:tid 139840580945664] DEBUG:urllib3.connectionpool:"GET /v3/users/0f37390dfafa4641b9fe53357c726ac6/projects HTTP/1.1" 200 1202

[Wed Apr 20 03:55:19.092967 2016] [:error] [pid 3109:tid 139840580945664] RESP: [200] content-length: 1202 vary: X-Auth-Token x-distribution: Ubuntu date: Wed, 20 Apr 2016 03:55:19 GMT content-type: application/json x-openstack-request-id: req-ff21b6e7-3566-4937-ad62-fc5208b157cc

[Wed Apr 20 03:55:19.092989 2016] [:error] [pid 3109:tid 139840580945664] RESP BODY: {"links": {"self": "https://192.168.129.211:5000/v3/users/0f37390dfafa4641b9fe53357c726ac6/projects", "previous": null, "next": null}, "projects": [{"description": "", "links": {"self": "https://192.168.129.211:5000/v3/projects/56fec8ed90d34176a95fc315270d6e77"}, "enabled": true, "id": "56fec8ed90d34176a95fc315270d6e77", "parent_id": null, "domain_id": "default", "name": "admin"}, {"description": "Service Tenant", "links": {"self": "https://192.168.129.211:5000/v3/projects/679996a4d84644b08237c7373098c8d8"}, "enabled": true, "id": "679996a4d84644b08237c7373098c8d8", "parent_id": null, "domain_id": "default", "name": "service"}, {"description": "Ronald Schreiber <ronald.schreiber@redknee.com>", "links": {"self": "https://192.168.129.211:5000/v3/projects/709f3bdda0304431be346405eec30d16"}, "enabled": true, "id": "709f3bdda0304431be346405eec30d16", "parent_id": null, "domain_id": "default", "name": "RonSc"}, {"description": "Bj\\u00f6rn-Bernhard Schad <bjoern-bernhard.schad@redknee.com>", "links": {"self": "https://192.168.129.211:5000/v3/projects/bf2b5e441769413fa01571a4258a9306"}, "enabled": true, "id": "bf2b5e441769413fa01571a4258a9306", "parent_id": null, "domain_id": "default", "name": "Bschad"}]}

[Wed Apr 20 03:55:19.092999 2016] [:error] [pid 3109:tid 139840580945664]

[Wed Apr 20 03:55:19.117574 2016] [:error] [pid 3109:tid 139840580945664]

[Wed Apr 20 03:55:19.117635 2016] [:error] [pid 3109:tid 139840580945664] REQ: curl -i http://192.168.128.190:9696/v2.0/extensions.json -X GET -H "User-Agent: python-neutronclient" -H "X-Auth-Token: gAAAAABXFv2mv2wuPVZ4nrGi0Q1hzCA2zCpz6KbiqecdpGDnt18XZHcLPYzH9j2T9EPe1h0D6uUqMqwTiRsKT2U6jvCOokoDtIv8FPkioaxjl0WmAs2_8VMah_6skYUZxxUxEMokRor8c4aBDs9BTMmVqNd_DwVCRIlXwQnvBzPB2KBygSec509BL7wCgAIzyD5l99_hTI52"

[Wed Apr 20 03:55:19.117649 2016] [:error] [pid 3109:tid 139840580945664]

[Wed Apr 20 03:55:19.119350 2016] [:error] [pid 3109:tid 139840580945664] INFO:urllib3.connectionpool:Starting new HTTP connection (1): 192.168.128.190

[Wed Apr 20 03:55:19.268352 2016] [:error] [pid 3109:tid 139840580945664] DEBUG:urllib3.connectionpool:"GET /v2.0/extensions.json HTTP/1.1" 200 6147

[Wed Apr 20 03:55:19.269013 2016] [:error] [pid 3109:tid 139840580945664] RESP:200 {'date': 'Wed, 20 Apr 2016 03:55:19 GMT', 'content-length': '6147', 'content-type': 'application/json; charset=UTF-8', 'x-openstack-request-id': 'req-65238038-064e-4872-8f3f-a6575d0e274b'} {"extensions": [{"updated": "2015-04-13T10:00:00-00:00", "name": "Security group logging", "links": [], "namespace": "http://docs.openstack.org/ext/security_group_logging/api/v2.0", "alias": "security-group-logging", "description": "Security group logging extension."}, {"updated": "2013-03-28T10:00:00-00:00", "name": "Neutron L3 Configurable external gateway mode", "links": [], "namespace": "http://docs.openstack.org/ext/neutron/ext-gw-mode/api/v1.0", "alias": "ext-gw-mode", "description": "Extension of the router abstraction for specifying whether SNAT should occur on the external gateway"}, {"updated": "2014-02-03T10:00:00-00:00", "name": "Port Binding", "links": [], "namespace": "http://docs.openstack.org/ext/binding/api/v1.0", "alias": "binding", "description": "Expose port bindings of a virtual port to external application"}, {"updated": "2013-02-03T10:00:00-00:00", "name": "agent", "links": [], "namespace": "http://docs.openstack.org/ext/agent/api/v2.0", "alias": "agent", "description": "The agent management extension."}, {"updated": "2013-01-14T10:00:00-00:00", "name": "Neutron external network", "links": [], "namespace": "http://docs.openstack.org/ext/neutron/external_net/api/v1.0", "alias": "external-net", "description": "Adds external network attribute to network resource."}, {"updated": "2014-01-01T00:00:00-00:00", "name": "L2 Gateway connection", "links": [], "namespace": "https://review.openstack.org/#/c/144173/3/specs/kilo/", "alias": "l2-gateway-connection", "description": "Connects Neutron networks with external networks at layer 2."}, {"updated": "2015-01-01T00:00:00-00:00", "name": "L2 Gateway", "links": [], "namespace": "https://review.openstack.org/#/c/144173/3/specs/kilo/", "alias": "l2-gateway", "description": "Connects Neutron networks with external networks at layer 2."}, {"updated": "2012-07-29T10:00:00-00:00", "name": "Quota management support", "links": [], "namespace": "http://docs.openstack.org/network/ext/quotas-sets/api/v2.0", "alias": "quotas", "description": "Expose functions for quotas management per tenant"}, {"updated": "2012-09-07T10:00:00-00:00", "name": "Provider Network", "links": [], "namespace": "http://docs.openstack.org/ext/provider/api/v1.0", "alias": "provider", "description": "Expose mapping of virtual networks to physical networks"}, {"updated": "2013-06-27T10:00:00-00:00", "name": "Multi Provider Network", "links": [], "namespace": "http://docs.openstack.org/ext/multi-provider/api/v1.0", "alias": "multi-provider", "description": "Expose mapping of virtual networks to multiple physical networks"}, {"updated": "2014-12-11T12:00:00-00:00", "name": "Advanced Service Providers", "links": [], "namespace": "http://docs.openstack.org/ext/neutron/advanced_service_providers/api/v1.0", "alias": "advanced-service-providers", "description": "Id of the advanced service providers attached to the subnet"}, {"updated": "2012-10-07T10:00:00-00:00", "name": "LoadBalancing service", "links": [], "namespace": "http://wiki.openstack.org/neutron/LBaaS/API_1.0", "alias": "lbaas", "description": "Extension for LoadBalancing service"}, {"updated": "2013-02-01T10:00:00-00:00", "name": "Neutron Extra Route", "links": [], "namespace": "http://docs.openstack.org/ext/neutron/extraroutes/api/v1.0", "alias": "extraroute", "description": "Extra routes configuration for L3 router"}, {"updated": "2013-02-07T10:00:00-00:00", "name": "Loadbalancer Agent Scheduler", "links": [], "namespace": "http://docs.openstack.org/ext/lbaas_agent_scheduler/api/v1.0", "alias": "lbaas_agent_scheduler", "description": "Schedule pools among lbaas agents"}, {"updated": "2015-07-01T10:00:00-00:00", "name": "extended security group rule", "links": [], "namespace": "http://docs.openstack.org/ext/extended_security_group_rule/api/v2.0", "alias": "extended-security-group-rule", "description": "'local-ip-prefix' support when creating a security-group rule."}, {"updated": "2012-07-20T10:00:00-00:00", "name": "Neutron L3 Router", "links": [], "namespace": "http://docs.openstack.org/ext/neutron/router/api/v1.0", "alias": "router", "description": "Router abstraction for basic L3 forwarding between L2 Neutron networks and access to external networks via a NAT gateway."}, {"updated": "2014-09-15T12:00:00-00:00", "name": "VNIC Index", "links": [], "namespace": "http://docs.openstack.org/ext/neutron/vnic_index/api/v1.0", "alias": "vnic-index", "description": "Enable a port to be associated with a VNIC index"}, {"updated": "2013-01-20T00:00:00-00:00", "name": "Neutron Service Type Management", "links": [], "namespace": "http://docs.openstack.org/ext/neutron/service-type/api/v1.0", "alias": "service-type", "description": "API for retrieving service providers for Neutron advanced services"}, {"updated": "2015-9-22T10:00:00-00:00", "name": "Router Size", "links": [], "namespace": "http://docs.openstack.org/ext/router-type/api/v1.0", "alias": "nsxv-router-size", "description": "Enables configuration of NSXv Edge Size"}, {"updated": "2012-10-05T10:00:00-00:00", "name": "security-group", "links": [], "namespace": "http://docs.openstack.org/ext/securitygroups/api/v2.0", "alias": "security-group", "description": "The security groups extension."}, {"updated": "2015-1-12T10:00:00-00:00", "name": "Router Type", "links": [], "namespace": "http://docs.openstack.org/ext/router-type/api/v1.0", "alias": "nsxv-router-type", "description": "Enables configuration of NSXv router type."}, {"updated": "2012-07-23T10:00:00-00:00", "name": "Port Security", "links": [], "namespace": "http://docs.openstack.org/ext/portsecurity/api/v1.0", "alias": "port-security", "description": "Provides port security"}, {"updated": "2013-07-23T10:00:00-00:00", "name": "Allowed Address Pairs", "links": [], "namespace": "http://docs.openstack.org/ext/allowedaddresspairs/api/v2.0", "alias": "allowed-address-pairs", "description": "Provides allowed address pairs"}, {"updated": "2014-06-1T10:00:00-00:00", "name": "Distributed Virtual Router", "links": [], "namespace": "http://docs.openstack.org/ext/dvr/api/v1.0", "alias": "dvr", "description": "Enables configuration of Distributed Virtual Routers."}]}

[Wed Apr 20 03:55:19.269075 2016] [:error] [pid 3109:tid 139840580945664]

[Wed Apr 20 03:55:19.271016 2016] [:error] [pid 3109:tid 139840580945664] REQ: curl -g -i --insecure 'http://192.168.128.190:8774/v2/56fec8ed90d34176a95fc315270d6e77' -X GET -H "Accept: application/json" -H "User-Agent: python-novaclient" -H "X-Auth-Key: gAAAAABXFv2mv2wuPVZ4nrGi0Q1hzCA2zCpz6KbiqecdpGDnt18XZHcLPYzH9j2T9EPe1h0D6uUqMqwTiRsKT2U6jvCOokoDtIv8FPkioaxjl0WmAs2_8VMah_6skYUZxxUxEMokRor8c4aBDs9BTMmVqNd_DwVCRIlXwQnvBzPB2KBygSec509BL7wCgAIzyD5l99_hTI52" -H "X-Auth-Project-Id: 56fec8ed90d34176a95fc315270d6e77" -H "X-Auth-User: admin"

[Wed Apr 20 03:55:19.271952 2016] [:error] [pid 3109:tid 139840580945664] INFO:urllib3.connectionpool:Starting new HTTP connection (1): 192.168.128.190

[Wed Apr 20 03:55:19.275212 2016] [:error] [pid 3109:tid 139840580945664] DEBUG:urllib3.connectionpool:"GET /v2/56fec8ed90d34176a95fc315270d6e77 HTTP/1.1" 401 23

[Wed Apr 20 03:55:19.276423 2016] [:error] [pid 3109:tid 139840580945664] RESP: [401] {'date': 'Wed, 20 Apr 2016 03:55:19 GMT', 'x-compute-request-id': 'req-70d940ae-023d-44f8-bf15-7a030f0ed75a', 'content-type': 'text/plain', 'www-authenticate': "Keystone uri='http://192.168.128.190:35357'", 'content-length': '23'}

[Wed Apr 20 03:55:19.276457 2016] [:error] [pid 3109:tid 139840580945664] RESP BODY: null

[Wed Apr 20 03:55:19.276471 2016] [:error] [pid 3109:tid 139840580945664]

[Wed Apr 20 03:55:19.276759 2016] [:error] [pid 3109:tid 139840580945664] Call to list supported extensions failed. This is likely due to a problem communicating with the Nova endpoint. Host Aggregates panel will not be displayed.

Can anyone please explain what has gone wrong? how to resolve this?

Regards,

Maghesh

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1 Solution

Accepted Solutions
zhenmei
VMware Employee
VMware Employee
Jump to solution

After recreating the nova user, the issue has been fixed.  I'm wondering if you manually change nova user after VIO is deployed?


Thanks,

Zhenmei

View solution in original post

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4 Replies
admin
Immortal
Immortal
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Hi Magesh

Can you give some more context on what triggered this error? And also some broader items such as VIO version , vSphere version, what storage underneath and if using NSX or not?

arvind

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z001yv0r
Enthusiast
Enthusiast
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Hello,

When i login in to the VIO page, i get the the message " Error: Unauthorized: Unable to retrieve usage information." and when i select Hypervisor or other options i get below error message..

hyper.png

FYI.

VIO version deployed: 2.0

vSphere version: ESXi-5.5.0-Update2-550.9.2.27

Storage: Attached LUN from SAN

VMware NSX for vSphere version: 6.1.3

Thanks,

Maghesh

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zlao
Enthusiast
Enthusiast
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Could you provide the nova and keystone logs?

Thanks.

Regards,

Zhongcheng

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zhenmei
VMware Employee
VMware Employee
Jump to solution

After recreating the nova user, the issue has been fixed.  I'm wondering if you manually change nova user after VIO is deployed?


Thanks,

Zhenmei

0 Kudos