VMware Horizon Community
martins63
Contributor
Contributor

unknown user name or bad password

setting up PC for remote access to vmware horizon client.   

has been issued credentials.  initial issues with unknown user name or bad password.

consulted with the site support and I am able to login on the website portal.

However when i login using vmware horizon client it gives unknown user name or bad password when trying to connect.

Uses rsa authenticate and gets to the username password screen. ( as said before can log into the web based system)

tech support at vendor says the failure on the application is on my PC.

I run a dell optiplex 9020 with inbuilt video card.

What other options do i have to figure out why i am having issues with the PC. 

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scott28tt
VMware Employee
VMware Employee

Expect a moderator to move your thread to the Horizon area, now that I’ve reported it.

I would have thought that whoever supports your Horizon deployment would be the first point of contact in any case.

 


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