VMware Horizon Community
tracyj1
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Trial downloads of products not available

Unable to download the trial versions of products I'm registered for (Horizon, DEM and App Volumes). 
The trial serial numbers are available, but the binaries are not - error message "Unable to process your request. Please try again later." is displayed. 😞 

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HassanAbdelkari
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I think you can try a different browser (Chrome , Opera , Mozilla Firefox, Edge, IE)
if you go with this workaround and you checked that these products are  registered on your account
you can delete cache from browser or try incognito (private browsing)
Kindly advise with your feedback
Thanks

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4 Replies
LuisAVA
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  • same issue here. 😞
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HassanAbdelkari
Contributor
Contributor
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I think you can try a different browser (Chrome , Opera , Mozilla Firefox, Edge, IE)
if you go with this workaround and you checked that these products are  registered on your account
you can delete cache from browser or try incognito (private browsing)
Kindly advise with your feedback
Thanks

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scott28tt
VMware Employee
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Post reported to the moderators, asking them to move it to the area for EUC products.

 


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tracyj1
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Going incognito worked. Thank you!

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