VMware Communities
RogerK417
Contributor
Contributor
‎08-27-2013 08:31 AM

rogerk417

Why am I getting "VMware Fusion cannot connect to the virtual machine"??  I did find Knowledge Base answer (doc. #2044976) and verified I do have Read & Write privileges.  I recently had to reinstall my system 10.6.8 on my iMac.  I am running Fusion v3.1.2

0 Kudos
2 Replies
WoodyZ
Immortal
Immortal
‎08-27-2013 10:16 AM

To help figure out what is what, the best way to provide comprehensive diagnostic information is to use the "Collect Support Information" command from the VMware Fusion (menu bar) > Help > Collect Support Information and then attach the .tgz file it created on your Desktop to a reply post.

Note: Use the "Use advanced editor" link in the upper right corner of the normal reply window to bring up the Advanced Editor where you'll be able to attach files via the Choose File button or Browse button (depending on the Browser) above the Post Message button!

0 Kudos
RogerK417
Contributor
Contributor
‎08-27-2013 10:57 AM

Hi!

Thanks for the reply.  The VMware support guy suggested I try the 30-day trial upgrade to 5.0.3.  I was always afraid to upgrade because everything was working fine for what I had to do under 3.1.2.  I only need Windows XP.  He assured me it would be painless and it really was - It downloaded and everything worked!

I would have liked to have known what the original glitch was but at this point we're good.  Thanks, again.

0 Kudos