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vr8ce
Enthusiast
Enthusiast

"Cancel vmware tools installation" greyed out

Fusion 11.1 on Mojave 10.14.6.

I created a new Debian VM. (I've only ever had Windows VM's before now.) The creation of the VM went fine. It starts, I have a command-line, I can do things. I went to create a shared folder. It says it can't until VMware Tools is installed. Ah, right, I forgot about that.

Except not only isn't it installed, where it usually is on the menu says, "Cancel VMware Tools Installation", and it's greyed out. So it apparently thinks it's canceling the installation. I didn't start the installation, and I didn't cancel it. So I'm not sure how it got into this state.

Regardless, I'm in a catch-22: I can't remove it (if in fact it is installed), and I can't install it.

What now?

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8 Replies
scott28tt
VMware Employee
VMware Employee

Did you complete the installation?

VMware Knowledge Base


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Although I am a VMware employee I contribute to VMware Communities voluntarily (ie. not in any official capacity)
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vr8ce
Enthusiast
Enthusiast

Did I complete what installation?

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scott28tt
VMware Employee
VMware Employee

What OS is the VM configured to run?

Fusion General System Settings

You may have an OS set that does not support VMware Tools.


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Although I am a VMware employee I contribute to VMware Communities voluntarily (ie. not in any official capacity)
VMware Training & Certification blog
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ColoradoMarmot
Champion
Champion

For debian I thought that the recommendation was to use open-vm-tools - have you tried that route instead?

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vr8ce
Enthusiast
Enthusiast

From my question: "I created a new Debian VM."

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vr8ce
Enthusiast
Enthusiast

I haven't tried any route. As I said in my original question, I didn't start an install of VM tools.

The point is that it says it's trying to cancel an install I didn't begin. But since it's "canceling," I can't do anything else.

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scott28tt
VMware Employee
VMware Employee

Just because you installed Debian doesn’t mean that you set that as the OS for the VM when defining the VM - that’s the reason I asked.


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Although I am a VMware employee I contribute to VMware Communities voluntarily (ie. not in any official capacity)
VMware Training & Certification blog
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ColoradoMarmot
Champion
Champion

What I'm suggesting is ignore the menu and just install open-vm-tools instead.

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