paid extra for 12 months free upgrade in June, where is upgrade?

[OzSanta]

G'day from sunny Oz

In June I paid extra for Fusion 2 with free upgrades for 12 months. I believe this should cover me for the upgrade to fusion 3, but there's no mention of how to go about doing this on the website.

I believe as a registered user, I should have been sent a email advising of the (presumed) free upgrade.

Pretty poor planning on the teams part.

OzSanta

[Pat_Lee]

Upgrades for people on maintenance will be sent out by Thursday, sorry for the delay!

Best,

Pat Lee

Director, Personal Desktop Products

VMware

[woodmeister · Accepted solution]

Got mine by going here:

http://www.vmware.com/support/licensing.html

and selecting one of the Fusions on the Desktop Drop down menu.

Login and you should see the license commitments.

I had got a new Imac and new that an upgrade was upcoming so spent for the subscription.

Found it accidentally when trying to resolve the upgrade issue thing

with a different machine.

PS. Be sure to press the license key button. The default is to return serial

numbers which I don't think apply to Fusion products.

[OzSanta]

G'day Woodmeister, and thanks; that worked

Regards

Santa