my fusion 5.0.3 has this error message "/dev/rdisk0s4"

[howaa]

searched in the forum but nothing similar came up recently, hoping I'm not the only one with this bad luck. so, the thing is as follows:

my system is 2010 Macbook Pro 15", 8G RAM, running osx 10.8.4, fusion installation was fine. I have a boot camp win8 pro already installed and working fine. when I tried to use fusion to start my bootcamp win8, it shows this message as attached.

sorry that I'm using a Chinese system, the message just says something like "operation to the file /dev/rdisk0s4 failed",it seems that it could find this file. Windows actually booted, but can not input password, and cursor dose not work.

can any one help?

[julienvarela]

Hi,

Did you check this KB :VMware KB: A Boot Camp virtual machine fails to power on with a disk error

I hope it helps.

Regards,

Julien

[howaa]

hi thanks for the prompt reply.

sadly, I tried all the steps in the article but the message still shows. though, after did the steps, sometime I was able to input password and get into the system, but it will just hang.

anything else i can try?

[julienvarela]

Can you attach the vmware-vmfusion.log file.

Regards,

Julien.

[howaa]

sorry I'm very new to fusion, so, where do I find this log file?

[howaa]

found it! pls see attached.

[julienvarela]

Did you tried to reinstall fusion?

[howaa]

not yet. should I do that? I guess I can try it. did you find anything from the log file?

[julienvarela]

Yes, try, because in your log file you have nothing that could clearly explain your issue.

Regards,

Julien

[howaa]

just reinstalled, same...:smileycry:

[dariusd]

Hi howaa!

Could you please attach your host's /var/log/system.log?  The error message you are seeing may indicate a problem with your host's hardware, in which case there will be I/O Error messages in that system.log file.

Thanks,

--

Darius

[howaa]

thanks for helping, can you tell me where to find that system log?

[WoodyZ]

howaa wrote: can you tell me where to find that system log?

He already told you where it was: /var/log/system.log

Just copy and paste the following command in a Terminal (/Applications/Utilities/Terminal) and then press Enter.

grep "I/O error" /var/log/system.log

It will output to the Terminal all lines in the system.log file that has "I/O error" in it.  Output such as kernel[0]: disk0s4: I/O error is indicative of a falling HDD.   If you have output such as that and aren't backed up then do it before doing anything else!