whipo
Contributor
Contributor

l can not use fusion dmg

when i install fusion 12, i can not make dmg run to install, the dmg ask me  the password, and then it dont work

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5 Replies
whipo
Contributor
Contributor

I upgrade to macos 11.1, so sad to have this problem

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dlhotka
Champion
Champion

What do you mean the DMG is asking for a password?  The installer will trigger that prompt, but not the DMG itself.

You do need to install and run Fusion as an administrator user BTW.

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whipo
Contributor
Contributor

Yes, the installer asks me to enter a password to run the installer, but when I enter the password, the installation process does not work properly, so I cannot install the fusion program.

The time machine I use can restore the fusion 12 I took down, and I can't open it.

My Mac is 11.1 and my vm is 12.1

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scott28tt
VMware Employee
VMware Employee

@whipo 

Moderator: Please do not create multiple threads for the same issue - the duplicate you created today has been archived.

Your log text from that thread is here:

Spoiler
2020-12-17T11:04:52.412+08:00| VMware Fusion| I005: Log for VMware Fusion pid=3276 version=12.1.0 build=build-17195230 option=Release
2020-12-17T11:04:52.412+08:00| VMware Fusion| I005: The host is 64-bit.
2020-12-17T11:04:52.412+08:00| VMware Fusion| I005: Host codepage=UTF-8 encoding=UTF-8
2020-12-17T11:04:52.412+08:00| VMware Fusion| I005: Host is macOS 11.1 (20C69) Darwin 20.2.0
2020-12-17T11:04:52.379+08:00| VMware Fusion| I005: VTHREAD 4618137088 "VMware Fusion" tid 35332
2020-12-17T11:04:52.379+08:00| VMware Fusion| I005: UTIL: Change file descriptor limit from soft 256,hard 4294967295 to soft 8192,hard 4294967295.
2020-12-17T11:04:52.380+08:00| VMware Fusion| I005: DictionaryLoad: Cannot open file "/Library/Preferences/VMware Fusion/config": No such file or directory.
2020-12-17T11:04:52.380+08:00| VMware Fusion| I005: [msg.dictionary.load.openFailed] Cannot open file "/Library/Preferences/VMware Fusion/config": No such file or directory.
2020-12-17T11:04:52.381+08:00| VMware Fusion| I005: PREF Optional preferences file not found at /Library/Preferences/VMware Fusion/config. Using default values.
2020-12-17T11:04:52.381+08:00| VMware Fusion| I005: DictionaryLoad: Cannot open file "/Volumes/VMware Fusion/VMware Fusion.app/Contents/Library/settings": No such file or directory.
2020-12-17T11:04:52.381+08:00| VMware Fusion| I005: [msg.dictionary.load.openFailed] Cannot open file "/Volumes/VMware Fusion/VMware Fusion.app/Contents/Library/settings": No such file or directory.
2020-12-17T11:04:52.381+08:00| VMware Fusion| I005: PREF Optional preferences file not found at /Volumes/VMware Fusion/VMware Fusion.app/Contents/Library/settings. Using default values.
2020-12-17T11:04:52.381+08:00| VMware Fusion| I005: DictionaryLoad: Cannot open file "/Volumes/VMware Fusion/VMware Fusion.app/Contents/Library/config": No such file or directory.
2020-12-17T11:04:52.381+08:00| VMware Fusion| I005: [msg.dictionary.load.openFailed] Cannot open file "/Volumes/VMware Fusion/VMware Fusion.app/Contents/Library/config": No such file or directory.
2020-12-17T11:04:52.381+08:00| VMware Fusion| I005: PREF Optional preferences file not found at /Volumes/VMware Fusion/VMware Fusion.app/Contents/Library/config. Using default values.
2020-12-17T11:04:52.381+08:00| VMware Fusion| I005: DictionaryLoad: Cannot open file "/Users/whitepoet/Library/Preferences/VMware Fusion/config": No such file or directory.
2020-12-17T11:04:52.381+08:00| VMware Fusion| I005: [msg.dictionary.load.openFailed] Cannot open file "/Users/whitepoet/Library/Preferences/VMware Fusion/config": No such file or directory.
2020-12-17T11:04:52.381+08:00| VMware Fusion| I005: PREF Optional preferences file not found at /Users/whitepoet/Library/Preferences/VMware Fusion/config. Using default values.
2020-12-17T11:04:52.381+08:00| VMware Fusion| I005: DictionaryLoad: Cannot open file "/Users/whitepoet/Library/Preferences/VMware Fusion/preferences": No such file or directory.
2020-12-17T11:04:52.381+08:00| VMware Fusion| I005: [msg.dictionary.load.openFailed] Cannot open file "/Users/whitepoet/Library/Preferences/VMware Fusion/preferences": No such file or directory.
2020-12-17T11:04:52.381+08:00| VMware Fusion| I005: PREF Optional preferences file not found at /Users/whitepoet/Library/Preferences/VMware Fusion/preferences. Using default values.
2020-12-17T11:04:52.384+08:00| VMware Fusion| I005: lib/ssl: OpenSSL using RAND_OpenSSL for RAND
2020-12-17T11:04:52.384+08:00| VMware Fusion| I005: lib/ssl: protocol list tls1.2
2020-12-17T11:04:52.384+08:00| VMware Fusion| I005: lib/ssl: protocol list tls1.2 (openssl flags 0x17000000)
2020-12-17T11:04:52.384+08:00| VMware Fusion| I005: lib/ssl: cipher list ECDHE+AESGCM:RSA+AESGCM:ECDHE+AES:RSA+AES
2020-12-17T11:04:52.384+08:00| VMware Fusion| I005: lib/ssl: curves list prime256v1:secp384r1:secp521r1
2020-12-17T11:04:52.385+08:00| VMware Fusion| I004: gVmomi: gvmomi_init: success.
2020-12-17T11:04:52.412+08:00| VMware Fusion| W003: Log Facility output is directed to file: /Users/whitepoet/Library/Logs/VMware Fusion/vmware-vmfusion.log
2020-12-17T11:04:52.413+08:00| VMware Fusion| I005: OBJLIB-LIB: Objlib initialized.
2020-12-17T11:04:52.413+08:00| VMware Fusion| I005: Msg_SetLocaleEx: HostLocale=UTF-8 UserLocale=zh-Hans
2020-12-17T11:04:52.456+08:00| VMware Fusion| I005: WQPoolAllocPoll : pollIx = 1, signalHandle = 12
2020-12-17T11:04:52.485+08:00| VMware Fusion| I005: vmxFilePath="/Volumes/VMware Fusion/VMware Fusion.app/Contents/Library/vmware-vmx"
2020-12-17T11:04:52.485+08:00| VMware Fusion| I005: vmxFilePathDebug="/Volumes/VMware Fusion/VMware Fusion.app/Contents/Library/vmware-vmx-debug"
2020-12-17T11:04:52.485+08:00| VMware Fusion| I005: vmxFilePathStats="/Volumes/VMware Fusion/VMware Fusion.app/Contents/Library/vmware-vmx-stats"
2020-12-17T11:04:52.517+08:00| VMware Fusion| I005: HOSTDEV-MAC: HostDeviceInfo_FindHostSoundDevices: Found default sound devices [BuiltInSpeakerDevice|BuiltInMicrophoneDevice].
2020-12-17T11:04:52.519+08:00| VMware Fusion| I005: Warning: SGHostEnumerate not yet implemented
2020-12-17T11:04:52.519+08:00| VMware Fusion| I005: SMBIOS: can't open /dev/mem: Could not find the file
2020-12-17T11:04:52.519+08:00| VMware Fusion| I005: VmhsHostInfoPopulateSystem: Could not get information from smbios to populate VMDB.
2020-12-17T11:04:52.617+08:00| VMware Fusion| I005: DictionaryLoad: Cannot open file "/Library/Preferences/VMware Fusion/config": No such file or directory.
2020-12-17T11:04:52.638+08:00| VMware Fusion| I005: Foundry Init: setting up global state (1 poll threads, 0 worker threads).
2020-12-17T11:04:52.638+08:00| VMware Fusion| I005: Vix_InitializeGlobalState: vixLogLevel = 0
2020-12-17T11:04:52.638+08:00| VMware Fusion| I005: Vix_InitializeGlobalState: vixApiTraceLevel = 0
2020-12-17T11:04:52.638+08:00| VMware Fusion| I005: Vix_InitializeGlobalState: vixDebugPanicOnVixAssert = 0
2020-12-17T11:04:52.638+08:00| VMware Fusion| I005: Vix_InitializeGlobalState: vixLogRefcountOnFinalRelease = 0
2020-12-17T11:04:52.638+08:00| VMware Fusion| I005: Vix_InitializeGlobalState: asyncOpWarningThreshold = 1000000
2020-12-17T11:04:52.638+08:00| VMware Fusion| I005: Vix_InitializeGlobalState: enableSyncOpSelection = FALSE
2020-12-17T11:04:52.638+08:00| VMware Fusion| I005: Vix_InitializeGlobalState: enableExternalThreadInterface = TRUE
2020-12-17T11:04:52.638+08:00| VMware Fusion| I005: Vix_InitializeGlobalState: enableVigor = FALSE
2020-12-17T11:04:52.638+08:00| VMware Fusion| I005: Msg_SetLocaleEx: HostLocale=UTF-8 UserLocale=zh-Hans
2020-12-17T11:04:52.679+08:00| VMware Fusion| I005: VixHost_ConnectEx: version -1, hostType 3, hostName (null), hostPort 0, options 8707
2020-12-17T11:04:52.977+08:00| VMware Fusion| I005: InstallDirIsValid: Read only.
2020-12-17T11:05:04.501+08:00| VMware Fusion| W003: RegisterHelperWithAuth: com.vmware.fusion.InstallHelper registered failed due to 未能完成操作。(CFErrorDomainLaunchd错误4。).
2020-12-17T11:05:04.501+08:00| VMware Fusion| W003: MainWithAutoreleasePool: Install Helper registered failed.

 

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dlhotka
Champion
Champion

Try a clean install:

drag fusion to the trash

empty trash

reboot

empty trash

reinstall

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