Hi,
I tried to update vmware tools on fusion pro 10.2.
during installation or repair process the installation / de installation or repair fails on VSS driver.
can somebody help me out?
kind regards
Mike
Hi,
Can you please attach the error message?
Hi,
there is no specific error message. The only issue is, that the de-registration of the VSS-drivers is not successful and therefore the process is on hold and cannot be pushed. so you have to cancel the process-id in the windows task manager and then the installation/deinstallation is corrupted.
thanks for help
best regards Mike
Hi,
I have no idea why de-registration of VSS driver fails. we need more info to debug this issue. can you please get and upload these files when tools installed fails:
1. %temp%/vminst.log
2. %temp%/vmmsi.log
3. C:\windows\temp\vminst.log