Why no fix for the huge number of bugs introduced in 5.02

[DallasJeff]

Why you won't fix the huge number of bugs you guys introduced in VMWare Fusion 5.0.2. It's been 5 months and I am still unable to use your buggy product. Why do you refuse to fix your huge number of bugs that affect a large part of your customer base. Why no support ? Are you outsourcing to the extent that you don't do anything ? Are you selling the product, going out of business ? What is the reason for the absolute lack of support for VMWare Fusion ?

[SvenGus]

Indeed, let's hope that there will soon be a 5.1 release with quite substantial bug fixes: Fusion 5 "as it should have been"...

[dariusd]

Hi DallasJeff,

It's been three months and twelve days since WoodyZ first asked you for a support information bundle from your 2008 MacBook Pro so that we might have a chance to understand the problem you're having there...  If you have provided it already and I didn't see it, I'd appreciate a pointer to it.

In the meantime, have you tried reverting your affected systems back to Fusion 5.0.1?  Does that allow you to continue using Fusion as usual?

Thanks,

--

Darius

[DallasJeff]

FIX YOUR BUGS !!!!

[DallasJeff]

Why should I have to go through true pain and suffering of reinstalling your buggy a pop just so you can fix the bugs you should be catching in testing. In any event. You have the bugs. Why won't you fix them ? Your finger pointing is getting old. It's Apple's operating system. You should support it. PERIOD !!!

[DallasJeff]

Also, when I first encountered the errors on the 2008 MBP, you refused to believe that your code had any bugs and all you could do was blame Apple for all your woes. I had the information at that time but you kept insisting it wasn't your issue…. Awesome support. Ha

[dariusd]

*sigh*

You continue to resist our efforts to help you, and continue to throw around baseless accusations that demonstrate a remarkable inability to actually read and understand my posts.

We can't help people who don't want to be helped.

*plonk*

[DallasJeff]

Darius, if you wanted to help why not stop finger pointing and release a fix for all your bugs ….. You refused to listen and still insist you guys have no issues. Yes, I guess you can't be helped.

[SvenGus]

Of course, I only meant in general, but in particular it would be a good thing to get back the VMDKMounter in Fusion 5.

[ColoradoMarmot]

What bugs?  Specifically?  What ones have you provided a support bundle for?  What ones have you actually diagnosed and confirmed as issues?  What ones have you submitted to tech support via offical support means (not the user-to-user forums)?