SammyRa
Contributor
Contributor

WIndows 10 VM blue screen when opening Excel

Last couple of months my Windows 10 VM crashes whenever I try to open an Excel file.  I get that Windows blue screen of death with a countdown and the VM then reboots. Other MS Office programs all run fine.  Not sure where to begin looking for clues.

 

Running:  
Fusion Pro Version 10.1.6 (12989998)
Windows 10 Pro Version 10.0.19041 Build 19041
Mac Mohave 10.14.6 
MacBook Pro (Retina, 15-inch, Mid 2014) 

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2 Replies
scott28tt
VMware Employee
VMware Employee

@SammyRa 

Uninstall and reinstall Excel? Struggling to to think how this is a VMware issue and not a Microsoft one...


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RickShu
VMware Employee
VMware Employee

Hi SammyRa,

 

It would be great if you can attach the vmware.log to this thread for analysis. You can find the log file from your VM folder.

 

Regards,

-Rick

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