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RS007_SG
Contributor
Contributor
‎06-22-2021 08:38 PM

VMware fusion hang and shows no responding with 100% CPU

Guys,
 

Started from yesterday and don't know what happened. 

Tried to do a fresh reinstallation and move all VM files out of laptop, no luck. 

After installation, can't even click the DONE of the last installation step to close the window. 

My laptop is Macbook pro 2019 16" + MacOS 11.3.1 + Fusion 12.1.2

Anyone has idea? Thanks 

 

Spoiler

-Log as below---

2021-06-23T11:14:11.914+08:00| VMware Fusion| I005: Host is macOS 11.3.1 (20E241) Darwin 20.4.0
2021-06-23T11:14:11.886+08:00| VMware Fusion| I005: VTHREAD 4429938176 "VMware Fusion" tid 17974
2021-06-23T11:14:11.886+08:00| VMware Fusion| I005: UTIL: Change file descriptor limit from soft 256,hard 4294967295 to soft 8192,hard 4294967295.
2021-06-23T11:14:11.887+08:00| VMware Fusion| I005: DictionaryLoad: Cannot open file "/Library/Preferences/VMware Fusion/config": No such file or directory.
2021-06-23T11:14:11.887+08:00| VMware Fusion| I005: [msg.dictionary.load.openFailed] Cannot open file "/Library/Preferences/VMware Fusion/config": No such file or directory.
2021-06-23T11:14:11.887+08:00| VMware Fusion| I005: PREF Optional preferences file not found at /Library/Preferences/VMware Fusion/config. Using default values.
2021-06-23T11:14:11.888+08:00| VMware Fusion| I005: DictionaryLoad: Cannot open file "/Applications/VMware Fusion.app/Contents/Library/settings": No such file or directory.
2021-06-23T11:14:11.888+08:00| VMware Fusion| I005: [msg.dictionary.load.openFailed] Cannot open file "/Applications/VMware Fusion.app/Contents/Library/settings": No such file or directory.
2021-06-23T11:14:11.888+08:00| VMware Fusion| I005: PREF Optional preferences file not found at /Applications/VMware Fusion.app/Contents/Library/settings. Using default values.
2021-06-23T11:14:11.888+08:00| VMware Fusion| I005: DictionaryLoad: Cannot open file "/Applications/VMware Fusion.app/Contents/Library/config": No such file or directory.
2021-06-23T11:14:11.888+08:00| VMware Fusion| I005: [msg.dictionary.load.openFailed] Cannot open file "/Applications/VMware Fusion.app/Contents/Library/config": No such file or directory.
2021-06-23T11:14:11.888+08:00| VMware Fusion| I005: PREF Optional preferences file not found at /Applications/VMware Fusion.app/Contents/Library/config. Using default values.
2021-06-23T11:14:11.888+08:00| VMware Fusion| I005: DictionaryLoad: Cannot open file "/Users/z/Library/Preferences/VMware Fusion/config": No such file or directory.
2021-06-23T11:14:11.888+08:00| VMware Fusion| I005: [msg.dictionary.load.openFailed] Cannot open file "/Users/sangz/Library/Preferences/VMware Fusion/config": No such file or directory.
2021-06-23T11:14:11.888+08:00| VMware Fusion| I005: PREF Optional preferences file not found at /Users/sangz/Library/Preferences/VMware Fusion/config. Using default values.
2021-06-23T11:14:11.888+08:00| VMware Fusion| I005: DictionaryLoad: Cannot open file "/Users/z/Library/Preferences/VMware Fusion/preferences": No such file or directory.
2021-06-23T11:14:11.888+08:00| VMware Fusion| I005: [msg.dictionary.load.openFailed] Cannot open file "/Users/sangz/Library/Preferences/VMware Fusion/preferences": No such file or directory.
2021-06-23T11:14:11.888+08:00| VMware Fusion| I005: PREF Optional preferences file not found at /Users/sangz/Library/Preferences/VMware Fusion/preferences. Using default values.
2021-06-23T11:14:11.891+08:00| VMware Fusion| I005: lib/ssl: OpenSSL using RAND_OpenSSL for RAND
2021-06-23T11:14:11.891+08:00| VMware Fusion| I005: lib/ssl: protocol list tls1.2
2021-06-23T11:14:11.891+08:00| VMware Fusion| I005: lib/ssl: protocol list tls1.2 (openssl flags 0x17000000)
2021-06-23T11:14:11.891+08:00| VMware Fusion| I005: lib/ssl: cipher list ECDHE+AESGCM:RSA+AESGCM:ECDHE+AES:RSA+AES
2021-06-23T11:14:11.891+08:00| VMware Fusion| I005: lib/ssl: curves list prime256v1:secp384r1:secp521r1
2021-06-23T11:14:11.892+08:00| VMware Fusion| I004: gVmomi: gvmomi_init: success.
2021-06-23T11:14:11.915+08:00| VMware Fusion| W003: Log Facility output is directed to file: /Users/z/Library/Logs/VMware Fusion/vmware-vmfusion.log
2021-06-23T11:14:11.915+08:00| VMware Fusion| I005: OBJLIB-LIB: Objlib initialized.
2021-06-23T11:14:11.915+08:00| VMware Fusion| I005: Msg_SetLocaleEx: HostLocale=UTF-8 UserLocale=en
2021-06-23T11:14:11.915+08:00| VMware Fusion| I005: DictionaryLoad: Cannot open file "/Applications/VMware Fusion.app/Contents/Library/messages/en/vmware.vmsg": No such file or directory.
2021-06-23T11:14:11.916+08:00| VMware Fusion| I005: WQPoolAllocPoll : pollIx = 1, signalHandle = 12
2021-06-23T11:14:11.936+08:00| VMware Fusion| I005: vmxFilePath="/Applications/VMware Fusion.app/Contents/Library/vmware-vmx"
2021-06-23T11:14:11.936+08:00| VMware Fusion| I005: vmxFilePathDebug="/Applications/VMware Fusion.app/Contents/Library/vmware-vmx-debug"
2021-06-23T11:14:11.936+08:00| VMware Fusion| I005: vmxFilePathStats="/Applications/VMware Fusion.app/Contents/Library/vmware-vmx-stats"
2021-06-23T11:14:11.954+08:00| VMware Fusion| I005: HOSTDEV-MAC: HostDeviceInfo_FindHostSoundDevices: Found default sound devices [BuiltInSpeakerDevice|BuiltInMicrophoneDevice].
2021-06-23T11:14:11.955+08:00| VMware Fusion| I005: Warning: SGHostEnumerate not yet implemented
2021-06-23T11:14:11.955+08:00| VMware Fusion| I005: SMBIOS: can't open /dev/mem: Could not find the file
2021-06-23T11:14:11.955+08:00| VMware Fusion| I005: VmhsHostInfoPopulateSystem: Could not get information from smbios to populate VMDB.
2021-06-23T11:14:12.039+08:00| VMware Fusion| I005: DictionaryLoad: Cannot open file "/Library/Preferences/VMware Fusion/config": No such file or directory.
2021-06-23T11:14:12.055+08:00| VMware Fusion| I005: Foundry Init: setting up global state (1 poll threads, 0 worker threads).
2021-06-23T11:14:12.055+08:00| VMware Fusion| I005: Vix_InitializeGlobalState: vixLogLevel = 0
2021-06-23T11:14:12.055+08:00| VMware Fusion| I005: Vix_InitializeGlobalState: vixApiTraceLevel = 0
2021-06-23T11:14:12.055+08:00| VMware Fusion| I005: Vix_InitializeGlobalState: vixDebugPanicOnVixAssert = 0
2021-06-23T11:14:12.055+08:00| VMware Fusion| I005: Vix_InitializeGlobalState: vixLogRefcountOnFinalRelease = 0
2021-06-23T11:14:12.055+08:00| VMware Fusion| I005: Vix_InitializeGlobalState: asyncOpWarningThreshold = 1000000
2021-06-23T11:14:12.055+08:00| VMware Fusion| I005: Vix_InitializeGlobalState: enableSyncOpSelection = FALSE
2021-06-23T11:14:12.055+08:00| VMware Fusion| I005: Vix_InitializeGlobalState: enableExternalThreadInterface = TRUE
2021-06-23T11:14:12.055+08:00| VMware Fusion| I005: Vix_InitializeGlobalState: enableVigor = FALSE
2021-06-23T11:14:12.055+08:00| VMware Fusion| I005: Msg_SetLocaleEx: HostLocale=UTF-8 UserLocale=en
2021-06-23T11:14:12.056+08:00| VMware Fusion| I005: DictionaryLoad: Cannot open file "/Applications/VMware Fusion.app/Contents/Library/messages/en/vmware.vmsg": No such file or directory.
2021-06-23T11:14:12.056+08:00| VMware Fusion| I005: VixHost_ConnectEx: version -1, hostType 3, hostName (null), hostPort 0, options 8707
2021-06-23T11:14:12.198+08:00| VMware Fusion| I005: ReadProxyFile: Failed to read file: /etc/vmware/hostd/proxy.xml
2021-06-23T11:14:12.199+08:00| CnxFSVigor| I005: VTHREAD 123145510154240 "CnxFSVigor" tid 18179
2021-06-23T11:14:12.199+08:00| vthread-18181| I005: VTHREAD 123145510690816 "vthread-18181" tid 18181
2021-06-23T11:14:12.199+08:00| VMware Fusion| I005: SOCKET creating new socket, connecting to /var/run/vmware/usbarb-socket
2021-06-23T11:14:12.199+08:00| VMware Fusion| I005: SOCKET connect failed, error 2: No such file or directory
2021-06-23T11:14:12.200+08:00| VMware Fusion| I005: REM-USB: Protocol version min:15 current:17. hostId:52 14 13 71 86 89 bb 89-10 d2 6e f8 7e 63 68 be
2021-06-23T11:14:12.200+08:00| VMware Fusion| I005: REM-USB: Initializing 'Generic' backend
2021-06-23T11:14:12.200+08:00| VMware Fusion| I005: SOCKET creating new socket, connecting to /var/run/vmware/usbarb-socket
2021-06-23T11:14:12.200+08:00| VMware Fusion| I005: SOCKET connect failed, error 2: No such file or directory
2021-06-23T11:14:12.200+08:00| VMware Fusion| I005: REM-USB: Initializing 'Virtual CCID' backend
2021-06-23T11:14:12.203+08:00| VMware Fusion| I005: USB-CCID: dlopened /System/Library/Frameworks/PCSC.framework/PCSC.
2021-06-23T11:14:12.520+08:00| usbCCIDEnumCards| I005: VTHREAD 123145511227392 "usbCCIDEnumCards" tid 18196
2021-06-23T11:14:12.520+08:00| usbCCIDEnumCards| I005: USB-CCID: Card enum thread created.
2021-06-23T11:14:12.520+08:00| VMware Fusion| I005: SOCKET creating new socket, connecting to /var/run/vmware/usbarb-socket
2021-06-23T11:14:12.520+08:00| VMware Fusion| I005: SOCKET connect failed, error 2: No such file or directory
2021-06-23T11:14:12.522+08:00| VMware Fusion| I005: DictionaryLoad: Cannot open file "/Users/z/Library/Preferences/VMware Fusion/preferences": No such file or directory.
2021-06-23T11:14:12.524+08:00| VMware Fusion| I005: DictionaryLoad: Cannot open file "/Users/z/Library/Preferences/VMware Fusion/preferences-private": No such file or directory.
2021-06-23T11:14:12.525+08:00| VMware Fusion| I005: Phone Home: PhoneHome_CreateClient: Creating client for host https://vcsa.vmware.com/ph, collector fusion.12_0, instance 52141371-8689-bb89-10d2-6ef87e6368be.
2021-06-23T11:14:12.525+08:00| VMware Fusion| I005: Phone Home: PhoneHome_CreateClient: Will send phone home requests to "https://vcsa.vmware.com/ph/api/hyper/send?_c=fusion.12_0&_i=52141371-8689-bb89-10d2-6ef87e6368be".
2021-06-23T11:14:12.528+08:00| VMware Fusion| I005: VMServiceUser opening service (async): /Applications/VMware Fusion.app/Contents/Library/services/Open VMware Fusion Services
2021-06-23T11:14:12.530+08:00| VMware Fusion| I005: DictionaryLoad: Cannot open file "/Users/z/Library/Application Support/VMware Fusion/vmInventory": No such file or directory.
2021-06-23T11:14:12.530+08:00| VMware Fusion| I005: DictionaryLoad: Cannot open file "": No such file or directory.
2021-06-23T11:14:12.587+08:00| VMware Fusion| I005: DictionaryLoad: Cannot open file "/Applications/VMware Fusion.app/Contents/Library/licenses/urls": No such file or directory.
2021-06-23T11:14:12.802+08:00| VMware Fusion| I005: DictionaryLoad: Cannot open file "/Users/z/Library/Preferences/VMware Fusion/preferences": No such file or directory.
2021-06-23T11:14:17.200+08:00| VMware Fusion| I005: SOCKET creating new socket, connecting to /var/run/vmware/usbarb-socket
2021-06-23T11:14:17.200+08:00| VMware Fusion| I005: SOCKET connect failed, error 2: No such file or directory
2021-06-23T11:14:21.669+08:00| VMware Fusion| I005: VMServiceUser successfully opened service: /Applications/VMware Fusion.app/Contents/Library/services/Open VMware Fusion Services
2021-06-23T11:14:21.669+08:00| VMware Fusion| I005: SOCKET creating new socket, connecting to /var/run/vmware/usbarb-socket
2021-06-23T11:15:09.865+08:00| VMware Fusion| I005: UtilMacOS: Found graphics devices
2021-06-23T11:15:09.866+08:00| VMware Fusion| I005: DUIPopulateGPUData: Failed to find VRAM subdata for GPU Intel UHD Graphics 630, giving up

Moderator note by wila: moved the log snippet into a spoiler for readability reasons

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2 Replies
scott28tt
VMware Employee
VMware Employee
‎06-22-2021 10:59 PM

There is a function of the VMTN platform which is great for dumping log text into, from the editor toolbar click the icon of a triangle with exclamation mark to add a “spoiler”, the effect is this:

Spoiler
This makes scrolling through a thread so much easier for every user, if they want to see your log they can, but they can more quickly get to the replies below it.

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VMware Training & Certification blog
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wila
Immortal
Immortal
‎06-23-2021 01:29 AM

Hi,

That's probably this issue:
https://communities.vmware.com/t5/VMware-Fusion-Discussions/Fusion-12-Hanging-on-startup/m-p/2819382...

 

moderator note: I had pulled your post marked as spam out of the spam queue (over active forum antispam logic) so there was no need to repost. I have now moved that post to the bin.

--
Wil

| Author of Vimalin. The virtual machine Backup app for VMware Fusion, VMware Workstation and Player |
| More info at vimalin.com | Twitter @wilva
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