VMware Fusion Player - Personal Use License

[azzamaurice]

Hi,

I've been trying to sign up for the free personal use license, but the Register Here link or Register button on the page, just gives me a Content Not Available page.

Is there something I'm missing to complete this registration?

[Mojo2]

Does not work, blank white screen, nothing happen even without Adblock. Refresh page, still blank.

[ajesterpaul]

I have tried 2 computers, 6 browsers, and incognito. I only  get the white screen. VMWare need to redesign this website. This is nothing short of a joke. NONE of the offered or "accepted" solutions work. What a complete and utter farce.

[ajesterpaul]

Nonsense. Did it all exactly. Nothing but white screen when you get to the register bit. 2 PCs, 6 browsers. All the same

[linus569]

Same, I also tried every possible way - deleting cookies, different browsers devices, creating new account - nothing works. Just sad. 

[jaknudsen]

Same for me.

[soniccj7]

Same problem for me. Was excited to have a non experimental version of Fusion for my M1 Mac. But unable to obtain a personal use license. 

[DetlefSchmidt]

Now I tried it with google chrome private mode and went to the VMware page and downloaded the .dmg. After that I installed it and wanted to get the license key free of charge. Then i clicked on registration and that I have an account.

Then you need to accept all cookies and I was surprised not to see the blank page but my registration data where lots of fields needed to be filled. like company, position etc.

At the end I entered the CAPCHA code and wanted to send the data.

But VMware did not accept the ZIP code in their database as it is German. So I tried everything but no way.

The ZIP Code is in my account data shown but no longer accepted for registration for fusion 13 personal license

Question: IS that only available for US citizens?????

So you folks try it that way and you may be lucky. I stick to the old fusion 12 until I need to switch my iMac to Apple silicon. Then I will get out of fusion and use a QNAP virtualization system on a NAS drive from Qnap with Intel Celeron quad core. That works too with Win10 pro

[jaknudsen]

I am also having trouble with the ZIP field, I live in Norway.

[Lukaszj]

Hello, i registered to get the key but unfortunately I did not get it, it shows such a message:

Your download request has been received and is under review for download eligibility.

Confirm that you provided a valid first name, last name, address, and country when you registered. If you did not, update your My VMware profile and try to download again.

Anyone knows what can be done about it?

[Bjoernt73]

i was able to register the software with librewolf browser some minutes ago 🙂

vmware.com/go/get-fusionplayer-key

[kcak11]

This issue has been fixed as of 2022-November-23 after raising a support ticket with VMWare, received a call that the issue with generating Personal Use License has been fixed.

Verified and it is working as expected i.e. able to get a Personal Use License from the site and use it in the Fusion 13 Player.

Thanks.

[linus569]

It is still not working for me. What browser did you use?

[kcak11]

Google Chrome. My issue was resolved after raising a support ticket and they said that they have fixed it now.

I was able to generate the Personal Use License in a single go.

[DetlefSchmidt]

The problem with the blank page is solved. I can get to my registration data now with google Chrome as well as with Safari.

But still it claims my ZIP code which is required and in their database to be incorrect.

No way to enter a German ZIP. Is the personal license not available in Germany?

[linus99]

It worked in Germany for me. What solved it for me was that I filled out all the information they news in the profile setting, so that I had nothing to fill out in the Register form. 

[DetlefSchmidt]

I have filled in all the new info in my account but once I need to register for fusion 13 the new fields do not show the updated data in my account.

This is annoying

Good buy VMWare. I switch to QNAP Virtualisation center with Intel Chip

[DetlefSchmidt]

By the way I tried the support line and they told me I need to ask licensing support but there I get nobody.

[uhd]

I am from Germany as well and have the same issues when trying to obtain a Personal License for Fusion Player 13. Tried Safari, Firefox and Chrome, the latter also in Private mode. Deactivated all content blockers. No success, no response from the web form after submitting the request. I wasted a lot of time and feel like an idiot.

I wrote to support@vmware.com but didn't get ANY response at all. It looks like VMware is not capable of building a web form that just works, and even after some complaints there is no interest in sorting it out. Well...

BTW if you guys @VMware start cleaning up, the announcement for Version 13 that pops up in Version 12 still advertises Version 12 (not 13). Makes a very good impression too.

My son recently obtained a license of Parallels (runs on Apple Silicon since quite a while) which seems worth giving it a try. Higher performance and good support, i.e. for downloading a Windows installer image. So after Fusion 4 through 11 and the "free" (and awfully performing) 12, it seems time for a change.

[DetlefSchmidt]

It is not the browser. They simply do not accept German ZIP code in the address. May be they only want US citizens to register.

Simple solution is to enter a US address. I took that of my former affiliate and surprise, surprise: it is accepted and I am registered for the fusion 13 personal license.

As they do not state that the personal license use is limited to US citizens I assume it to be a legal bypass. Just use an US address, of friends or other.

[Technogeezer]

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@DetlefSchmidtwrote:

It is not the browser. They simply do not accept German ZIP code in the address. May be they only want US citizens to register

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Or perhaps it’s just poor coding in the web site.