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Immortal
Immortal
‎09-14-2011 08:30 PM

VMware Fusion 4.0.1 Installation/First Run Failure

Just installed VMware Fusion 4.0.1.  On first run the application crashes right after requesting the sudo password:

Here's the VMware log:

2011-09-14T20:53:29.857-05:00| VMware Fusion| I120: Log for VMware Fusion pid=448 version=4.0.1 build=build-474597 option=Release

2011-09-14T20:53:29.857-05:00| VMware Fusion| I120: The process is 64-bit.

2011-09-14T20:53:29.857-05:00| VMware Fusion| I120: Host codepage=UTF-8 encoding=UTF-8

2011-09-14T20:53:29.857-05:00| VMware Fusion| I120: Host is Mac OS X 10.7.1 (11B26)

2011-09-14T20:53:28.677-05:00| VMware Fusion| I120: VTHREAD initialize main thread 3 "VMware Fusion" pid 448

2011-09-14T20:53:28.677-05:00| VMware Fusion| I120: UTIL: Change file descriptor limit from soft 256,hard 4294967295 to soft 8192,hard 4294967295.

2011-09-14T20:53:28.683-05:00| VMware Fusion| I120: Msg_Reset:

2011-09-14T20:53:28.683-05:00| VMware Fusion| I120: [msg.dictionary.load.openFailed] Cannot open file "/Library/Preferences/VMware Fusion/config": No such file or directory.

2011-09-14T20:53:28.683-05:00| VMware Fusion| I120: ----------------------------------------

2011-09-14T20:53:28.683-05:00| VMware Fusion| I120: PREF Optional preferences file not found at /Library/Preferences/VMware Fusion/config. Using default values.

2011-09-14T20:53:28.683-05:00| VMware Fusion| I120: Msg_Reset:

2011-09-14T20:53:28.683-05:00| VMware Fusion| I120: [msg.dictionary.load.openFailed] Cannot open file "/Applications/VMware Fusion.app/Contents/Library/settings": No such file or directory.

2011-09-14T20:53:28.683-05:00| VMware Fusion| I120: ----------------------------------------

2011-09-14T20:53:28.683-05:00| VMware Fusion| I120: PREF Optional preferences file not found at /Applications/VMware Fusion.app/Contents/Library/settings. Using default values.

2011-09-14T20:53:28.683-05:00| VMware Fusion| I120: Msg_Reset:

2011-09-14T20:53:28.683-05:00| VMware Fusion| I120: [msg.dictionary.load.openFailed] Cannot open file "/Applications/VMware Fusion.app/Contents/Library/config": No such file or directory.

2011-09-14T20:53:28.683-05:00| VMware Fusion| I120: ----------------------------------------

2011-09-14T20:53:28.683-05:00| VMware Fusion| I120: PREF Optional preferences file not found at /Applications/VMware Fusion.app/Contents/Library/config. Using default values.

2011-09-14T20:53:28.750-05:00| VMware Fusion| I120: Msg_Reset:

2011-09-14T20:53:28.750-05:00| VMware Fusion| I120: [msg.dictionary.load.openFailed] Cannot open file "/Users/franclop/Library/Preferences/VMware Fusion/config": No such file or directory.

2011-09-14T20:53:28.750-05:00| VMware Fusion| I120: ----------------------------------------

2011-09-14T20:53:28.750-05:00| VMware Fusion| I120: PREF Optional preferences file not found at /Users/franclop/Library/Preferences/VMware Fusion/config. Using default values.

2011-09-14T20:53:28.751-05:00| VMware Fusion| I120: Msg_Reset:

2011-09-14T20:53:28.751-05:00| VMware Fusion| I120: [msg.dictionary.load.openFailed] Cannot open file "/Users/franclop/Library/Preferences/VMware Fusion/preferences": No such file or directory.

2011-09-14T20:53:28.751-05:00| VMware Fusion| I120: ----------------------------------------

2011-09-14T20:53:28.751-05:00| VMware Fusion| I120: PREF Failed to load user preferences.

2011-09-14T20:53:29.761-05:00| machPoll| I120: VTHREAD start thread 4 "machPoll" pid 448

2011-09-14T20:53:29.771-05:00| VMware Fusion| I120: UUID: Unable to open /dev/mem: No such file or directory

2011-09-14T20:53:29.771-05:00| VMware Fusion| I120: REM-USB: Protocol version min:15 current:16. hostId:52 59 21 fa 5c 31 6f 77-fc 4b e9 88 45 4b 9c 70

2011-09-14T20:53:29.818-05:00| VMware Fusion| I120: REM-USB: Initializing 'Generic' backend

2011-09-14T20:53:30.787-05:00| VMware Fusion| W110: Using log file /Users/franclop/Library/Logs/VMware Fusion/vmware-vmfusion.log

2011-09-14T20:53:31.015-05:00| VMware Fusion| I120: Msg_SetLocaleEx: HostLocale=UTF-8 UserLocale=en

2011-09-14T20:53:31.015-05:00| VMware Fusion| I120: Msg_Reset:

2011-09-14T20:53:31.015-05:00| VMware Fusion| I120: [msg.dictionary.load.openFailed] Cannot open file "/Applications/VMware Fusion.app/Contents/Library/messages/en/vmware.vmsg": No such file or directory.

2011-09-14T20:53:31.015-05:00| VMware Fusion| I120: ----------------------------------------

2011-09-14T20:53:31.113-05:00| VMware Fusion| I120: UUID: Unable to open /dev/mem: No such file or directory

2011-09-14T20:53:31.169-05:00| VMware Fusion| I120: HOSTDEV-MAC:  HostDeviceInfo_FindHostSoundDevices: Found default sound devices [AppleHDAEngineOutput:1B,0,1,2:0|AppleHDAEngineInput:1B,0,1,0:1].

2011-09-14T20:53:31.173-05:00| VMware Fusion| I120: Warning: Could not open /proc/net/dev

2011-09-14T20:53:31.173-05:00| VMware Fusion| I120: Warning: SGHostEnumerate not yet implemented

2011-09-14T20:53:31.173-05:00| VMware Fusion| I120: SMBIOS: can't open /dev/mem: Could not find the file

2011-09-14T20:53:31.173-05:00| VMware Fusion| I120: VmhsHostInfoPopulateSystem:  Could not get information from smbios to populate VMDB.

2011-09-14T20:53:31.173-05:00| VMware Fusion| I120: UUID: Unable to open /dev/mem: No such file or directory

2011-09-14T20:53:31.265-05:00| VMware Fusion| I120: Foundry Init: setting up global state (1 poll threads, 0 worker threads).

2011-09-14T20:53:31.265-05:00| VMware Fusion| I120: Vix_InitializeGlobalState: vixLogLevel = 0

2011-09-14T20:53:31.265-05:00| VMware Fusion| I120: Vix_InitializeGlobalState: vixApiTraceLevel = 0

2011-09-14T20:53:31.265-05:00| VMware Fusion| I120: Vix_InitializeGlobalState: vixDebugPanicOnVixAssert = 0

2011-09-14T20:53:31.265-05:00| VMware Fusion| I120: Vix_InitializeGlobalState: vixLogRefcountOnFinalRelease = 0

2011-09-14T20:53:31.265-05:00| VMware Fusion| I120: Vix_InitializeGlobalState: asyncOpWarningThreshold = 1000000

2011-09-14T20:53:31.265-05:00| VMware Fusion| I120: Vix_InitializeGlobalState: enableSyncOpSelection = FALSE

2011-09-14T20:53:31.265-05:00| VMware Fusion| I120: Vix_InitializeGlobalState: enableExternalThreadInterface = TRUE

2011-09-14T20:53:31.266-05:00| VMware Fusion| I120: Vix_InitializeGlobalState: enableVigor = FALSE

2011-09-14T20:53:31.266-05:00| VMware Fusion| I120: Msg_SetLocaleEx: HostLocale=UTF-8 UserLocale=en

2011-09-14T20:53:31.266-05:00| VMware Fusion| I120: Msg_Reset:

2011-09-14T20:53:31.266-05:00| VMware Fusion| I120: [msg.dictionary.load.openFailed] Cannot open file "/Applications/VMware Fusion.app/Contents/Library/messages/en/vmware.vmsg": No such file or directory.

2011-09-14T20:53:31.266-05:00| VMware Fusion| I120: ----------------------------------------

2011-09-14T20:53:31.267-05:00| VMware Fusion| I120: VixHost_ConnectEx: version -1, hostType 3, hostName (null), hostPort 0, options 8707

2011-09-14T20:53:39.055-05:00| VMware Fusion| W110: Caught signal 11 -- pid 448

2011-09-14T20:53:39.055-05:00| VMware Fusion| I120: SIGNAL: eip 0x7fff8284be90 esp 0x7fff5fbff7c0 ebp 0x7fff5fbffc10

2011-09-14T20:53:39.055-05:00| VMware Fusion| I120: SIGNAL: eax 0x103842278 ebx 0x103842038 ecx 0x103842270 edx 0xa1a1a1a1 esi 0x7fff8798cd88 edi 0x103693970

2011-09-14T20:53:39.055-05:00| VMware Fusion| I120: SIGNAL: stack 7FFF5FBFF7C0 : 0x03842278 0x00000001 0x8285103c 0x00007fff

2011-09-14T20:53:39.055-05:00| VMware Fusion| I120: SIGNAL: stack 7FFF5FBFF7D0 : 0x5fbff8d0 0x00007fff 0x03842038 0x00000001

2011-09-14T20:53:39.055-05:00| VMware Fusion| I120: SIGNAL: stack 7FFF5FBFF7E0 : 0x03596660 0x00000001 0x00000004 0x00000000

2011-09-14T20:53:39.055-05:00| VMware Fusion| I120: SIGNAL: stack 7FFF5FBFF7F0 : 0x00001400 0x00000000 0x00000040 0x00000000

2011-09-14T20:53:39.055-05:00| VMware Fusion| I120: SIGNAL: stack 7FFF5FBFF800 : 0x03594a00 0x00000001 0x00000002 0x00000000

2011-09-14T20:53:39.055-05:00| VMware Fusion| I120: SIGNAL: stack 7FFF5FBFF810 : 0x03596668 0x00000001 0x03596650 0x00000001

2011-09-14T20:53:39.055-05:00| VMware Fusion| I120: SIGNAL: stack 7FFF5FBFF820 : 0x03596660 0x00000001 0x03596658 0x00000001

2011-09-14T20:53:39.055-05:00| VMware Fusion| I120: SIGNAL: stack 7FFF5FBFF830 : 0xfccf0004 0x0000001a 0x03595e04 0x00000001

2011-09-14T20:53:39.055-05:00| VMware Fusion| I120: Backtrace:

2011-09-14T20:53:39.074-05:00| VMware Fusion| I120: Backtrace[0] 00007fff5fbff1d0 rip=0000000101760b2d rbx=0000000000000000 rbp=00007fff5fbff1f0 r12=0000000101760900 r13=000000000000000b r14=000000000000000b r15=a3a3a3a3a3a3a300

2011-09-14T20:53:39.074-05:00| VMware Fusion| I120: Backtrace[1] 00007fff5fbff200 rip=0000000101843ec4 rbx=0000000000000080 rbp=00007fff5fbff260 r12=00007fff5fbff708 r13=000000000000000b r14=000000000000000b r15=a3a3a3a3a3a3a300

2011-09-14T20:53:39.074-05:00| VMware Fusion| I120: Backtrace[2] 00007fff5fbff270 rip=00007fff8871acfa rbx=00007fff5fbff708 rbp=00007fff5fbff270 r12=0000000103842000 r13=00007fff8284c04c r14=0000000103842000 r15=a3a3a3a3a3a3a3a3

2011-09-14T20:53:39.074-05:00| VMware Fusion| I120: Backtrace[3] 00007fff5fbff7c0 rip=00007fff8284be91 rbx=00000000a1a1a1a1 rbp=00007fff5fbffc10 r12=0000000103842000 r13=00007fff8284c04c r14=0000000103842000 r15=a3a3a3a3a3a3a3a3

2011-09-14T20:53:39.074-05:00| VMware Fusion| I120: Backtrace[4] 00007fff5fbffc20 rip=00007fff82b596a5 rbx=00000000a1a1a1a1 rbp=00007fff5fbffc30 r12=0000000103842000 r13=00007fff8284c04c r14=0000000103842000 r15=a3a3a3a3a3a3a3a3

2011-09-14T20:53:39.074-05:00| VMware Fusion| I120: Backtrace[5] 00007fff5fbffc40 rip=00007fff83ed2f01 rbx=00007fff8798cd88 rbp=00007fff5fbffc70 r12=0000000103842000 r13=00007fff8284c04c r14=0000000103842000 r15=a3a3a3a3a3a3a3a3

2011-09-14T20:53:39.074-05:00| VMware Fusion| I120: Backtrace[6] 00007fff5fbffc80 rip=0000000100004850 rbx=00000001036339f0 rbp=00007fff5fbffd00 r12=0000000103842000 r13=00007fff8284c04c r14=00007fff8284c04c r15=000000010430bd10

2011-09-14T20:53:39.092-05:00| VMware Fusion| I120: SymBacktrace[0] 00007fff5fbff1d0 rip=0000000101760b2d in function Util_BacktraceWithFunc in object /Applications/VMware Fusion.app/Contents/MacOS/../Frameworks/libvmwarebase.dylib loaded at 0000000101441000

2011-09-14T20:53:39.094-05:00| VMware Fusion| I120: SymBacktrace[1] 00007fff5fbff200 rip=0000000101843ec4 in function Sig_Callback in object /Applications/VMware Fusion.app/Contents/MacOS/../Frameworks/libvmwarebase.dylib loaded at 0000000101441000

2011-09-14T20:53:39.094-05:00| VMware Fusion| I120: SymBacktrace[2] 00007fff5fbff270 rip=00007fff8871acfa in function _sigtramp in object /usr/lib/system/libsystem_c.dylib loaded at 00007fff88678000

2011-09-14T20:53:39.094-05:00| VMware Fusion| I120: SymBacktrace[3] 00007fff5fbff7c0 rip=00007fff8284be91 in function objc_msgSend in object /usr/lib/libobjc.A.dylib loaded at 00007fff82842000

2011-09-14T20:53:39.094-05:00| VMware Fusion| I120: SymBacktrace[4] 00007fff5fbffc20 rip=00007fff82b596a5 in function _CFAutoreleasePoolPop in object /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation loaded at 00007fff82b28000

2011-09-14T20:53:39.095-05:00| VMware Fusion| I120: SymBacktrace[5] 00007fff5fbffc40 rip=00007fff83ed2f01 in function -[NSAutoreleasePool release] in object /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation loaded at 00007fff83eca000

2011-09-14T20:53:39.095-05:00| VMware Fusion| I120: SymBacktrace[6] 00007fff5fbffc80 rip=0000000100004850 in function (null) in object /Applications/VMware Fusion.app/Contents/MacOS/VMware Fusion loaded at 0000000100000000

2011-09-14T20:53:39.095-05:00| VMware Fusion| W110:

2011-09-14T20:53:39.095-05:00| VMware Fusion| W110+ The core dump limit is set to ZERO; no core dump should be expected

Since I was just evaluating the software I do not have a software agreement to open a ticket.  Any ideas would be helpful....

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jonathanjamessw
Contributor
Contributor
‎09-15-2011 07:10 AM

Running Ubuntu (among other OSs).

Upgraded from 3.x to 4.01 and now I can't attach my wlan USB or upgrade VMWare-Tools on the guest-VM anymore.

No problems when I was at 3.x, just started when I updated.

VMWare Fusion 4.01 is running on Mac OS Lion.

Have the same error messages as you described, namely:

2011-09-15T16:04:13.351+01:00| vmx| I120: Log for VMware Fusion pid=4103 version=4.0.1 build=build-474597 option=Release
2011-09-15T16:04:13.351+01:00| vmx| I120: The process is 64-bit.
2011-09-15T16:04:13.351+01:00| vmx| I120: Host codepage=UTF-8 encoding=UTF-8
2011-09-15T16:04:13.351+01:00| vmx| I120: Host is Mac OS X 10.7.1 (11B26)
2011-09-15T16:04:13.345+01:00| vmx| I120: VTHREAD initialize main thread 0 "vmx" pid 4103
2011-09-15T16:04:13.348+01:00| vmx| I120: Msg_SetLocaleEx: HostLocale=UTF-8 UserLocale=en
2011-09-15T16:04:13.348+01:00| vmx| I120: Msg_Reset:
2011-09-15T16:04:13.348+01:00| vmx| I120: [msg.dictionary.load.openFailed] Cannot open file "/Applications/VMware Fusion.app/Contents/Library/messages/en/vmware.vmsg": No such file or directory.
2011-09-15T16:04:13.348+01:00| vmx| I120: ----------------------------------------
2011-09-15T16:04:13.348+01:00| vmx| I120: Msg_Reset:
2011-09-15T16:04:13.348+01:00| vmx| I120: [msg.dictionary.load.openFailed] Cannot open file "/Library/Preferences/VMware Fusion/config": No such file or directory.
2011-09-15T16:04:13.348+01:00| vmx| I120: ----------------------------------------
2011-09-15T16:04:13.348+01:00| vmx| I120: ConfigDB: Failed to load /Library/Preferences/VMware Fusion/config
2011-09-15T16:04:13.348+01:00| vmx| I120: Msg_Reset:
2011-09-15T16:04:13.348+01:00| vmx| I120: [msg.dictionary.load.openFailed] Cannot open file "/Applications/VMware Fusion.app/Contents/Library/config": No such file or directory.

repeats for some time.. and:

2011-09-15T16:04:13.349+01:00| vmx| I120: Msg_Reset:

2011-09-15T16:04:13.349+01:00| vmx| I120: [msg.dictionary.load.openFailed] Cannot open file "/Users/jj/Library/Preferences/VMware Fusion/config": No such file or directory.

2011-09-15T16:04:13.349+01:00| vmx| I120: ----------------------------------------

2011-09-15T16:04:13.349+01:00| vmx| I120: PREF Optional preferences file not found at /Users/jj/Library/Preferences/VMware Fusion/config. Using default values.

Also

011-09-15T16:04:24.154+01:00| vcpu-0| I120: VMware Fusion did not ship with the tools ISO.

2011-09-15T16:04:24.184+01:00| vcpu-0| I120: TOOLS unified loop capability requested by 'toolbox'; now sending options via TCLO

2011-09-15T16:04:24.184+01:00| vcpu-0| I120: Guest: toolbox: Version: build-385536

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dariusd
VMware Employee
VMware Employee
‎09-15-2011 11:15 AM

Hi jonathanjames,

The problems you describe are unrelated to the crash issue reported above by amdman.  The log snippets you included are fairly normal -- we look for optional config files in a few places, and the log notes their absence.  You would probably be better served by starting new thread(s) for your two issues, and describing in detail what happens when you attempt to connect the USB device and when you attempt to upgrade tools in the guests.  Include any error messages, screenshots, etc., and we can try to figure out what is happening.

Thanks!

--

Darius

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Dilili123
Contributor
Contributor
‎11-21-2011 03:05 AM

Hi , do you know the reason for crash issue reported above by amdman?? we met same issue with in our side. we have tried 10.6.8 and 10.7.0 Mac, but the VMware Fusion always crashed when we open it.  Please help us to resolve this problem. 

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tomhenderson01
Contributor
Contributor
‎11-06-2012 07:40 PM

This is an ancient thread, but I just had to deal with the same issue. Turns out the user account on the Mac had no password. Adding a password allowed Fusion to launch.

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dariusd
VMware Employee
VMware Employee
‎11-08-2012 01:16 PM

That's interesting info, tomhenderson01.  I wonder how much testing we do with accounts with empty passwords...

By the way, while we're following up an old thread: The crash originally reported by amdman at the start of the thread (specifically a "signal 11" failure involving _CFAutoreleasePoolPop after a failure of first-run setup) was fixed in Fusion 4.0.2 and should no longer occur.  That same release also enhances the collection of diagnostic information, so we'll record in your Library/Logs/vmware-vmfusion.log the reason for the failure of any first-run setup.

Hope this info is useful to someone out there!

--

Darius

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