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VMWare Tools fails to install (Windows 7)

I have done a clean install of Windows 7 under VMWare Fusion 12, but certain drivers fail to install:

No idea what this is..

Screen Shot 2020-09-25 at 1.09.11 pm.png

Shared folders fails: (HGFS)

Screen Shot 2020-09-25 at 1.10.08 pm.png

VMWare Tools now asks to install Video driver as it's signed. (only appears on Windows 7)

Screen Shot 2020-09-25 at 1.44.04 pm.png

How to install shared folders? As VMWare Tools now packages everything into "Setup" file. no more standalone drivers folder anymore.

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hkang
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Please see whether the workaround in VMware Fusion 12 Release Notes  helps.  Copied from the known issues section as below:

After the easy install operation is complete, the VMware Tools is not installed in the guest operating system

Easy install will not install VMware tools in some guest operating systems including Windows 7, Windows server 2012 R2 and Windows server 2008 R2. This is because some specific Windows update packages need to be installed manually prior to VMware Tools installation.

Workaround: Perform the following steps after the guest operating system becomes ready:

For Windows 7 and Windows server 2008 R2 Guest:

  1. Review the information available here: https://support.microsoft.com/en-us/help/4472027/2019-sha-2-code-signing-support-requirement-for-win....
  2. Manually get the windows update, then download and install the required Windows updates, available at https://support.microsoft.com/en-us/help/4474419/sha-2-code-signing-support-update and https://support.microsoft.com/en-us/help/4490628/servicing-stack-update-for-windows-7-sp1-and-window....
  3. Manually install VMware Tools in the guest operating system.


For Windows server 2012 R2 Guest:

  1. Manually get the windows update, then download and install the Update Package (KB2919355) from https://www.microsoft.com/en-ca/download/details.aspx?id=42334.
  2. Install the .NET 3.5 Framework from Add Roles and Features Wizard.
  3. Manually install VMware Tools in the guest operating system.

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hkang
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Please see whether the workaround in VMware Fusion 12 Release Notes  helps.  Copied from the known issues section as below:

After the easy install operation is complete, the VMware Tools is not installed in the guest operating system

Easy install will not install VMware tools in some guest operating systems including Windows 7, Windows server 2012 R2 and Windows server 2008 R2. This is because some specific Windows update packages need to be installed manually prior to VMware Tools installation.

Workaround: Perform the following steps after the guest operating system becomes ready:

For Windows 7 and Windows server 2008 R2 Guest:

  1. Review the information available here: https://support.microsoft.com/en-us/help/4472027/2019-sha-2-code-signing-support-requirement-for-win....
  2. Manually get the windows update, then download and install the required Windows updates, available at https://support.microsoft.com/en-us/help/4474419/sha-2-code-signing-support-update and https://support.microsoft.com/en-us/help/4490628/servicing-stack-update-for-windows-7-sp1-and-window....
  3. Manually install VMware Tools in the guest operating system.


For Windows server 2012 R2 Guest:

  1. Manually get the windows update, then download and install the Update Package (KB2919355) from https://www.microsoft.com/en-ca/download/details.aspx?id=42334.
  2. Install the .NET 3.5 Framework from Add Roles and Features Wizard.
  3. Manually install VMware Tools in the guest operating system.
tristant01
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Still accurate, even on VmWare Workstation 16 !

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Truepeace
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Thank you so much, this fixed my issue as well, and to summarize it, I installed Windows6.1-KB4474419-v3-x64.msu and Windows6.1-KB4490628-x64.msu from the windows catalog website, rebooted and I could install VMware tools ! Plus windows update worked ! 

hicall
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hi bro hkang!

thanks for your sharing, it helped my current project since my customer using win 7 32 bit as legacy physical server and want to moving to vmware vsphere using vcenter converter, many thumbs up!

 

regards,

haikal shiddiq

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infrastructur1
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A few broken links along the way so the full names of the update files helped me.

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checho_85
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I installed the updates on Wmware Workstation 16.1, but Windows 7 continues to error when attempting to install VMware Tools.

The Error is: "vmware installation launcher has stopped working"

Any advice how to overcome? Maybe Workstation version is too and Vmware Tools version is too new for Windows 7?

checho_85_0-1674973504271.png

 

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wtstephens
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I was able to download the Windows 7 updates from these 2 links:

https://catalog.update.microsoft.com/search.aspx?q=kb4474419

https://catalog.update.microsoft.com/search.aspx?q=4490628

And after installing them both, the VMware Tools installed perfectly! Super!

I am using VMware Workstation 17 Pro -- 17.0.0

 

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