Luminatio
Contributor
Contributor

VM became extremely slow after upgraded to macOS 10.14.6 [Officially Solved]

Jump to solution

------------20190827--------------------------

This issue is officially solved with Apple’s macOS 10.14.6 supplemental update.

Thanks to all of you.

A thumb down to Apple’s software team...

————————

After I upgraded my 2 MBP to 10.14.6, all of the Windows VMs became extremely slow and stuck at the login screen...

The VMs are set to use TPM, I don't know if it's relevant.

Anyone came across the same situation?

Now I cannot continue my work...really frustrating...

—————20190727————-

I’m updating this for convenient reference.

Status: This issue has not been solved yet.

Many users encountered this issue which leads to completely unusable of VMs.

And we got some replies from Fusion developers, you could help developers identify issues by replying your hardware models/is disk encrypted or have the VM encrypted etc.

We have some reports that some users found out that if set the memory of VM to 2G could help.

Re: VM became extremely slow after upgraded to macOS 10.14.6

If you don’t need to use much memory and can work with it, you might try set the memory to 2G, or maybe less than 4G is also okay?

Still we are waiting for an official solution.

------------20190809--------------------------

Thanks to ksc

Re: VM became extremely slow after upgraded to macOS 10.14.6

I updated to Fusion 11.1.1, confirmed that I can login to the system, and desktop shows normally.

As ksc says, it is a workaround which I'm not quite sure if I can trust it to do my work in it....

At least, I'm able to get my works out and change to other options now.

I'll mark this issue as resolved for now, but keep the [Workaround Released] tag in the subject.

Looks like it would take quite some time for a real fix, I'll keep an eye on this.

消息编辑者为:Liam

226 Replies
fitzlcsaba
Contributor
Contributor

Same here.

1. Encrypted VM - Yes

2. encrypted disk - Yes

3. Mac:

MacBook Pro (Retina, 15-inch, Mid 2014)

2,8 GHz Intel Core i7

16 GB 1600 MHz DDR3

Intel Iris Pro 1536 MB

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Spethial
Contributor
Contributor

Same here.

1 - Yes

2 - Yes

3 - MBP 13 2018 - I5 8GB

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sfella1005
Contributor
Contributor

I tried to spin up a new Windows 10 Pro and even during the setup, its slow and seemed to stop around 47%.  I did encrypt the drive and enabled TPM.

I spun up another Windows 10 Pro without disk encryption and it went through the setup pretty fast.  The one that I had enabled disk encryption is still at 49%.  I'm going to let both run overnight and see.  Hopefully I can get this to work because I do need TPM for work.

--UPDATE 7/25--

The encrypted WIN10 failed to go past 48% and had to force quit VMFusion.  The non-encrypted WIN10 works fine, however, I do need TPM:(   My Ubuntu VM works fine even after the upgrade to 10.14.6.

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aykay123
Contributor
Contributor

I also wondered why such serious problems didn't show up during testing. Given the importance that virtualization is taking in everyday working life, such a long outage is not acceptable. I would not have expected this from the global leader in virtualization. By the way, it would also be helpful if VMware would be more transparent with this issue and inform their customers better.

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gebara
Contributor
Contributor

same with me - this really sucks - I´m using my windows vm on a day by day basis and need  it for my work !

There was a post some time ago from an insider that VMWare isn`t really interested in developing VMWare Fusion ... now i`m thinking about switching to Parallels.

  Model Name: MacBook Pro

  Model Identifier: MacBookPro11,3

  Processor Name: Intel Core i7

  Processor Speed: 2,6 GHz

  Number of Processors: 1

  Total Number of Cores: 4

  L2 Cache (per Core): 256 KB

  L3 Cache: 6 MB

  Hyper-Threading Technology: Enabled

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cloud791
Contributor
Contributor

Hi everyone,

I'm no more able to work with my Virtual Machines, just after yesterday upgrade to MacOS Mojave Fixpack 10.14.6 (with Fixpack 10.14.5 everything was fine).

Please, fix it ASAP, I'm not able to work anymore!! The problem DOES NOT depend by the Encryption. Here they follow my hardware details:

1. is the impacted VM encrypted? NO

2. is macOS 10.14.6 disk encrypted? NO

3. your hardware information, for example, MBP 2017, 2018.  MacBook Pro (15-inch, Mid-2015)

Hardware Overview:

  Model Name: MacBook Pro

  Model Identifier: MacBookPro11,5

  Processor Name: Intel Core i7

  Processor Speed: 2.8 GHz

  Number of Processors: 1

  Total Number of Cores: 4

  L2 Cache (per Core): 256 KB

  L3 Cache: 6 MB

  Hyper-Threading Technology: Enabled

  Memory: 16 GB

  Disk Type: APPLE SSD SM0512G Media

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unkindone
Contributor
Contributor

Hi,

i faced with this issue too. When will be patch?

MacBook Pro (15-inch, 2018)

Processor: 2.2 GHz Intel Core i7

UPD: Me helped previous advise.

1. Deleted snapshots

2. Removed encryption

3. Unchecked split in disks

4. Set debug to None in Advanced settings

UPD2: Issue is reoccured after a while. VM freezes and stopped to respond.

Please fix ASAP

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dkiger
Contributor
Contributor

So for me on my MBP it seems to only be the Windows 10 VM and what will happen is it doesn't hang, I can launch it log in and after like 3 minutes my MBP will simply crash. After the MBP comes back up I get the send error report to Apple messages.

MBP 15" 2018

i7

16g ram

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Wegener22
Contributor
Contributor

Same here, Windows is completely unusable.

MBP 2017, VMWare 11.1.0

No Encryption, all my VMWare machines affected

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DaveP
Commander
Commander

I have been testing Windows 2008 R2, Linux (SLES and Mint), macOS 10.14 and ESXi 6.7 guests on the same and all work correctly. So this does seem to be a Windows 10 only problem. I didn't have Windows Server 2016 or 2019 guests to test.

I have also tested the ame Windows 10 VM with VMware tools removed, and also dropped the VM harware version. These did not stop the Windows 10 VM from locking up.

There are a lot of diagnostic logs when running this VM:

Date/Time:  2019-07-25 13:33:47 +0100
End time:   2019-07-25 13:34:04 +0100
OS Version: Mac OS X 10.14.6 (Build 18G84)
Architecture:x86_64h

Report Version:  28

Incident Identifier: F82DD1CA-A248-4696-A7D3-394670AE49E1

Data Source:Microstackshots
Shared Cache:0x18128000 EFD1A02D-ECEE-3FE5-AB9A-E25235002424

Command:    vmware-vmx
Path:       /Applications/VMware Fusion.app/Contents/Library/vmware-vmx
Version:    ??? (???)
PID:        25293

Event:      wakeups
Action taken:none
Wakeups:    45001 wakeups over the last 131 seconds (344 wakeups per second average), exceeding limit of 150 wakeups per second over 300 seconds

Wakeups limit:   45000

Limit duration:  300s

Wakeups caused:  45001

Duration:   17.04s
Steps:      17

Hardware model:  MacBookPro15,1

Active cpus:12

Heaviest stack for the target process:

  17  thread_start + 13 (libsystem_pthread.dylib + 9229) [0x7fff6fc2240d]

  17  _pthread_start + 66 (libsystem_pthread.dylib + 25161) [0x7fff6fc26249]

  17  _pthread_body + 126 (libsystem_pthread.dylib + 13035) [0x7fff6fc232eb]

  17  ??? (vmware-vmx + 5292283) [0x107a1b0fb]

  17  ??? (vmware-vmx + 4225456) [0x1079169b0]

  14  ??? (vmware-vmx + 4387224) [0x10793e198]

  14  ??? (vmware-vmx + 359345) [0x107566bb1]

  14  __ioctl + 10 (libsystem_kernel.dylib + 7002) [0x7fff6fb64b5a]

Powerstats for:  vmware-vmx [25293]

UUID:       9167B479-F07E-3BF4-9941-0931CAE818F7
Path:       /Applications/VMware Fusion.app/Contents/Library/vmware-vmx
Architecture:x86_64
Parent:     UNKNOWN [1]
Responsible:UNKNOWN [10926]
UID:        0
Footprint:  206.56 MB
Pageins:    12998 pages
Start time: 2019-07-25 13:33:47 +0100
End time:   2019-07-25 13:34:04 +0100
Num samples:17 (100%)
CPU Time:   12.387s

Primary state:   17 samples Non-Frontmost App, Non-Suppressed, Kernel mode, Effective Thread QoS Unspecified, Requested Thread QoS Unspecified, Override Thread QoS Unspecified

User Activity:   0 samples Idle, 17 samples Active

Power Source:17 samples on Battery, 0 samples on AC

  17  thread_start + 13 (libsystem_pthread.dylib + 9229) [0x7fff6fc2240d]

17  _pthread_start + 66 (libsystem_pthread.dylib + 25161) [0x7fff6fc26249]
17  _pthread_body + 126 (libsystem_pthread.dylib + 13035) [0x7fff6fc232eb]
17  ??? (vmware-vmx + 5292283) [0x107a1b0fb]
17  ??? (vmware-vmx + 4225456) [0x1079169b0]
14  ??? (vmware-vmx + 4387224) [0x10793e198]
14  ??? (vmware-vmx + 359345) [0x107566bb1]
14  __ioctl + 10 (libsystem_kernel.dylib + 7002) [0x7fff6fb64b5a]
3   ??? (vmware-vmx + 4387326) [0x10793e1fe]
2   ??? (vmware-vmx + 4302474) [0x10792968a]
2   ??? (vmware-vmx + 991235) [0x107601003]
1   ??? (vmware-vmx + 4233464) [0x1079188f8]
1   ??? (vmware-vmx + 4411733) [0x107944155]
1   kevent + 10 (libsystem_kernel.dylib + 30606) [0x7fff6fb6a78e]

  Binary Images:

0x10750f000 -   0x108075fff  vmware-vmx (0)                  <9167B479-F07E-3BF4-9941-0931CAE818F7>  /Applications/VMware Fusion.app/Contents/Library/vmware-vmx
0x7fff6fb63000 -0x7fff6fb8bfff  libsystem_kernel.dylib (4903.270.47) <4195838C-EFEF-3CC9-B459-75032AF7EA1A>  /usr/lib/system/libsystem_kernel.dylib
0x7fff6fc20000 -0x7fff6fc2afff  libsystem_pthread.dylib (330.250.2)  <2D5C08FF-484F-3D59-9132-CE1DCB3F76D7>  /usr/lib/system/libsystem_pthread.dylib
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kdekorte
Contributor
Contributor

Little more information here that might be helpful. (Macbook Pro 15" 2017, 16GB, 2.9GHz i7, Mojave 10.14.6, VMWare Fusion 11.1, VMWare Tools are current version from 11.1)

I had a working Windows 10 install that after the Mojave 10.14.6 upgrade was responsive on the login screen, but once logged in I could never do anything with the desktop and the CPU was pegged. So I deleted that VM and did the following:

I reinstalled Windows 10 from an older ISO (around Mar 2019).. and Windows 10 seemed to be working. I used it for a day and everything was more or less fine. While I was working on it, Windows updated in the background and had me reboot. Now after the reboot I can get to the login screen (pretty responsive, can type password very fast), but after I login the machine started updating and then eventually started slowing down and is now stuck at this screen.

Screen Shot 2019-07-25 at 8.27.24 AM.png

I'm gonna let it sit here for awhile and see if it eventually comes back.

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kdekorte
Contributor
Contributor

I think I may have found something, but need others to try it

In Setting -> Security & Privacy > Privacy (Tab)

Can you uncheck "VMWare" from the accessibility section?

After I did that my VM started working again

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rtperna
Contributor
Contributor

I  have a 2015 15" Macbook Pro, and am seeing this behavior on Windows 10 as well.  It's really, really impeding my ability to work.  Been a rough week!  Just constant freezing and waiting.  Hopefully Apple/VMWare are working on a solution!!

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Sven1802
Enthusiast
Enthusiast

Does not change anything for me. Still unuseable.

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reihl
Contributor
Contributor

Works for me, but if I uncheck VMWare from the accessibility I can't use the Windows machine with the keyboard and mice, So I re-enable the accessibility option and than the machine look to be more responsive. CPU around 15% memory 80% Disk at 1%

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DaveP
Commander
Commander

No it didn't work for me.

Actually now after 10 minutes it has settled down and is working.

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reihl
Contributor
Contributor

I attached the picture on the setting that you need. You need to disable and re-enable it if you want to control your machine. I don't know if it's permanently (after VM reboot or Mac reboot).

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DaveP
Commander
Commander

I left it disabled which doesn't seem to affect Macbook keyboard and trackpad usage in the VM.

Update:

There is an occasional spike in CPU and lag when switching from host to guest windows (runnign VM fullscreen) but this recovers and continues to allow the VM to be used. Previously the VM was essential dead and had to power off or rollback to a snapshot.

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MorgothSauron
Contributor
Contributor

Same problem here after installing 10.14.6

1. is the impacted VM encrypted?

Yes, Windows 10 64-bit. (mandated by my employer)

2. is macOS 10.14.6 disk encrypted?

Yes

3. your hardware information, for example, MBP 2017, 2018.

MacBook Pro (Retina, 15-inch, mid 2015),  2,5 GHz Intel Core i7,  16 GB 1600 MHz DDR3

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unkindone
Contributor
Contributor

Seems, solution with enabling/disabling vmware in settings --> secrutiy --> privacy helped me. Monitoring

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