VMware Communities
vmwareuser13
Contributor
Contributor
‎12-27-2020 09:18 AM

VM Ware Corporate Website Down?

  1. Noticed the "interesting" VMWare repurchase (versus upgrade) our company needs to make after the Big Sur update on MacOS.
  2. Went to the VMWare website to purchase version 12, and no tech support, no live chat support, and when you click the product download button after purchase, the website stalls out.
  3. No technical issues on our end such as internet access to explain the issue.

So, what is going on with VMWare?  Do we need to find another company able to provide this service??

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scott28tt
VMware Employee
VMware Employee
‎12-27-2020 12:10 PM

@vmwareuser13 

Moderator: Moved to Fusion Discussions

1. If you have a license for Fusion 11 you can purchase an upgrade

2. Try a private/incognito browser window with no active ad blockers

 


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wila
Immortal
Immortal
‎12-27-2020 02:58 PM

@scott28tt wrote:

1. If you have a license for Fusion 11 you can purchase an upgrade

Small correction, you can buy an upgrade from VMware Fusion 10 or VMware Fusion 11.
See also:
https://store-us.vmware.com/upgrade-to-fusion-12-pro-5424175400.html

(assuming that TS wants the pro version)
For upgrading non pro version use this link:
https://store-us.vmware.com/upgrade-to-fusion-12-player-5424173200.html

--
Wil

| Author of Vimalin. The virtual machine Backup app for VMware Fusion, VMware Workstation and Player |
| More info at vimalin.com | Twitter @wilva
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