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joshsisley
Contributor
Contributor

Unable to retrieve kernel symbols - OS Sierra and Fusion 8.5.8

Hi, I am not able to start any of my VMs today but everything was working just fine yesterday. This morning I tried to open up one of my VM's and got "Unable to retrieve kernel symbols" and it won't start up at all.

I've tried all of the other solutions offered in the past but none seem to work for me this time. Has anyone else ran into this issue on Sierra and Fusion 8?

Thanks

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Mikero
Community Manager
Community Manager

Which solutions did you try? (hard to infer what specifically you did with 'I've tried all the other solutions offered...')

I am assuming you tried a reboot, right? (I have often times spent hours debugging an issue [unrelated to Fusion] only to discover a simple Mac reboot was all I needed!)

If it's still giving up errors, could you post the logs from Help > Collect Support Information?

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Michael Roy - Product Marketing Engineer: VCF
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